http error 500

polinez

• October 16, 2019 02:17

Good day. First of all, sorry for my English I'm not sure with location of my question, but.. I got an error 500 when I try to enter to my wesite. My programmer said that there is problem with php version. In setings we select 7.2 version but whe we use /phpinfo.php it says we use 5.6. How can we fix it?

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  cPanelLauren

  • October 16, 2019 22:00

  Hello, If you go to cPanel>>Software>>MultiPHP manager which PHP version is set there for your site? If you're using the PHP Selector it should be set to inherit or the altPHP version you're using and not PHP 5.6

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  polinez

  • October 17, 2019 12:46

  As you can see on scrinshot in PHP Selector set php7.2 but it dosn't work.

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  cPanelLauren

  • October 17, 2019 15:00

  Hello, I understand and I saw the screenshot. I think there may be some confusion still though. PHP Selector which is what you're using is completely different from cPanel's MultiPHP editor. I'm asking that you check the MultiPHP editor not the PHP Selector which is offered from CloudLinux only. If you don't see the MultiPHP Manager, I'd suggest having your provider check what they have set for the PHP version of your site through WHM's MultiPHP Manager.

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