Auto SSL stuck in pending
hello i added an alias domain and then ran auto ssl. its been in pendin for 12 hours. Its order 748551473 the alias or secondat domain is ending in .NET
here is the log file. any ideas? thanks so much
6:04:12 AM AutoSSL"s configured provider is "cPanel (powered by Sectigo)".
This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current AutoSSL run in this log.
Checking websites for "domain" "
6:04:12 AM Analyzing "domain.com" "
6:04:12 AM TLS Status: Incomplete
Certificate expiry: 1/1/20, 12:00 AM UTC (68.54 days from now)
6:04:12 AM Performing DCV (Domain Control Validation) "
6:04:12 AM Local HTTP DCV OK: domain.com
Local HTTP DCV OK: domain.net
Local HTTP DCV OK: www.domain.com (via domain.com)
Local HTTP DCV OK: www.domain.net (via domain.net)
Local HTTP DCV OK: mail.domain.com (via domain.com)
Local HTTP DCV OK: mail.domain.net (via domain.net)
Local HTTP DCV OK: cpanel.domain.com (via domain.com)
Local HTTP DCV OK: webdisk.domain.com (via domain.com)
Local HTTP DCV OK: webmail.domain.com (via domain.com)
6:04:12 AM Analyzing "domain.com""s DCV results "
6:04:12 AM local DCV has gained domains
AutoSSL will request a new certificate.
6:04:12 AM The system will attempt to renew the SSL certificate for the website (domain.com: domain.com www.domain.com mail.domain.com webmail.domain.com cpanel.domain.com webdisk.domain.com domain.net www.domain.net mail.domain.net).
6:04:13 AM No CAA record added because there is no CAA record from another provider in the DNS for domain.com.
No CAA record added because there is no CAA record from another provider in the DNS for domain.net.
The provider "cPanel (powered by Sectigo)""s AutoSSL queue already contains a certificate request for "domain""s website "domain.com". The request"s start time is Oct 23, 2019, 11:44:55 PM UTC.
6:04:13 AM The system has completed the AutoSSL check for "domain".-
Hello, I can see the certificate pending, unfortunately, it looks like there may be an issue with it. I'd suggest opening a ticket if you've not done so already. Once you do please update this thread with the ticket ID so we can follow up here with the resolution. Thanks! 0 -
There doesn't appear to be a way to cancel an AutoSSL request. This is most likely due to the fact that AutoSSL requests get sent to be processed by the cPanel Store; who in turn has to wait on Comodo to issue the certificate. If it's still pending, then it's entirely possible that they are behind on the processing as there is a queue based system that is used and from what I've read from cPanel threads; this can affect how long it takes for a pending certificate to be issued. Have you ran a check against the users that are still pending? It's possible that this would nudge the process, and if not; provide a log of what it's doing. [url=https://appsync.biz/dafont/]Dafont[url=https://showbox.bio/]Showbox[url=https://www.oovoo.onl/adam4adam/]Adam4adam 0
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