Sometimes websites are download instead of loading...

thanasis

• October 29, 2019 05:55

Hello all, sometimes websites are downloading instead of loading. I do a PHP-FPM restart and everything are OK. I check the Apache Status and i 've lot of "Open slot with no current process" What cause this problem?

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  cPanelLauren

  • October 29, 2019 22:07

  Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

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  thanasis

  • October 30, 2019 14:06

  Support Request ID is: 13655041

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  cPanelLauren

  • October 30, 2019 14:29

  Hi @thanasis Great, thank you for opening a ticket. I've noted it and I'll be watching its progress. In the meantime you might want to check the php-fpm logs for anything of note. You can find them here: /opt/cpanel/ea-phpXX/root/usr/var/log/php-fpm/error.log
  

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