Additional Destinations Backups and Restore UI Question

JustWrappingMyHead

• October 31, 2019 10:24

I enabled remote backups in the WHM config to an SFTP resource. Seems to be working, I have no error mail, the logs I have browsed seem to indicate nothing but success. But after two or three days, the UI stopped reflecting the status of the backups. They are not clickable

• The dates from last week are clickable, but this weeks are not.
• On the sftp server the directories and files are there
• The log files show success...
• I am not keeping anything local (the local drive was filling up fast)
• System backups go there.
• In the destination tab, transfer System Backups to this Destination was checked this week (would this do it?)

Thoughts? What am I missing? Thanks! This all I found in the destination file in /var/cpanel/backups authtype: password disabled: 0 host: XXX.XXX.XXX.XXX id: DOESITREALLYMATTER name: REALLY password: NEVERTELL path: files/reclaim_backups port: 22 timeout: 30 type: SFTP upload_system_backup: 1 username: NOTTELLING

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  cPanelLauren

  • October 31, 2019 17:26

  Hello, The documentation here might be useful: Remote Restoration - cPanel Knowledge Base - cPanel Documentation

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  JustWrappingMyHead

  • October 31, 2019 17:56

  Ty To restore backups from these locations, users must transfer the backup file to their servers before they can restore the backups.
  That makes sense, though I think it would be easy to do the reverse as well as the push, but the UI losing track of the backups in the calendar, not initially, but two or three days later is part of this? It (the docs) doesn't explicitly list that the UI would stop tracking them and there were backups over the weekend. Is this possibly related to "Transfer System Backups to this Destination" setting? (if I did retain local backups, it would just fill the HD eventually. Like that happened rapidly and we need to keep full backups) Thanks

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  cPanelLauren

  • October 31, 2019 18:33

  The documentation explicitly states the following: [QUOTE]To use this feature, you must enable account backups and the Retain Backups in the Default Backup Directory setting in WHM's Restore a Full Backup cpmove File interface (WHM >> Home >> Backup >> Restore a Full Backup/cpmove File).
  

  but the UI losing track of the backups in the calendar, not initially, but two or three days later is part of this? It (the docs) doesn't explicitly list that the UI would stop tracking them and there were backups over the weekend.

  
  If the backups aren't present in that directory as per the metadata the UI will not track them.

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  JustWrappingMyHead

  • October 31, 2019 18:36

  Ty. Yes, I understood that from the docs. Part of the confusion stems from the fact that I enabled it last week and the calendar is registering backups through Sunday.

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  cPanelLauren

  • October 31, 2019 20:35

  What happens if you click any of those backups that are listed in the calendar *after* you changed the setting to keep the backups in the Default Backup Directory? What's listed in that directory if you go to it via SSH?

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