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Edit DNS in WHM loading extremely slowly (2-3 minutes)

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6 comments

  • Rajeeva Lochana
    Is the page load slow or the content shows up slowly?
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  • Ishware
    When I click something to load the page, the browser spins for 2-3 minutes, then the page appears. I don't know if the page content appears quickly after the 2-3 minutes, but I have not caught it loading, so it must be pretty quick once it starts to load.
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  • cPanelLauren
    Hello @Ishware When you go to edit DNS and load the zone file is anything output to the cPanel error logs at /usr/local/cpanel/logs/error_log
    or in the system messages at /var/log/messages
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  • Ishware
    So I went to test it this morning and see what that log might produce " and Edit DNS is working quickly. I suspect I might know the cause, though. Overnight UPCP showed an error in resolvers. And I learned something I hadn't manage to learn in nearly 20 years of running cPanel - because this server came with 127.0.0.1 as the resolver, which I don't believe has happened to me before. I *added* a valid resolver, but I assumed 127.0.0.1 was also properly there. Until UPCP. So I removed that - then came back to this thread and.... Edit DNS page loads as close to instantly as is humanly (er... machinely?) possible. :) I can't say for sure it's related, but it seems likely. :)
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  • cPanelLauren
    We don't typically change your resolvers - network manager does though. Either way, I'm really glad that it's functioning normally now.
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  • Ishware
    Oh yeah, sorry, wasn't blaming cPanel, was blaming the datacenter's OS template. :)
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