Can't login to my C Panel server hosting. Wrong user or password. How to reset?

Relayer1973

• November 14, 2019 18:30

Hi, I am reinstalling Windows 10 as there are some issues with the Network Adapter after a Windows Update or some other thing. As I will have to reinstall my Webpage software I wanted to make sure the FTP settings were correct in my server hosting before I do all of that. For some reason I can't log in to my hosting account. I had saved the login 2 years ago. I'm thinking the required type of password has changed and now I can't login. How do I reset these? Thanks.

• 

  quietFinn

  • November 15, 2019 15:38

  For some reason I can't log in to my hosting account. I had saved the login 2 years ago. I'm thinking the required type of password has changed and now I can't login. How do I reset these? Thanks.

  
  You must contact your hosting provider, cPanel staff can't reset your password.

  0
• 

  cPanelLauren

  • November 15, 2019 16:44

  @quietFinn is correct, if you're unable to access your account, you'll need to contact the hosting provider, this is not something we'd be able to provide assistance for here.

  0
• 

  Relayer1973

  • November 15, 2019 21:28

  @quietFinn is correct, if you're unable to access your account, you'll need to contact the hosting provider, this is not something we'd be able to provide assistance for here.

  
  I thought Cpanel was the hosting provider. What is this then This is what I'm trying to logon to.

  0
• 

  cPanelLauren

  • November 15, 2019 21:33

  Hello, I removed the link, but cPanel is not a hosting provider, it is the creator of the Webhosting control panel, your Webhosting provider uses. You'll need to contact them for further assistance.

  0
• 

  adamperkins

  • December 07, 2019 13:13

  I had the same issue and it solved by contacting my hosting provider, unfortunately cPanel Staff can do nothing in this case

  0
• 

  CharlesHewitt

  • January 24, 2020 13:59

  There is a similar problem, it doesn"t display some pages in the admin panel of the site. Although I"m sure that they are there, for example, this slot <3rd Party Link Removed>, there shouldn"t be any problems, everything worked before.

  0

Please sign in to leave a comment.