AutoSSL not working

barun199

• November 17, 2019 08:48

Hi, my AutoSSL for some reason is not working, I've attached the backlog for the error in the post. My IP is :2087, please help me figure this out?

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  cPanelLauren

  • November 18, 2019 17:11

  Hello, Is your license for cPanel valid? If so you might want to run the following: /usr/local/cpanel/cpkeyclt --update
  Then run the AutoSSL check once more. Thanks!

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  barun199

  • November 19, 2019 08:44

  Hello, Is your license for cPanel valid? If so you might want to run the following: /usr/local/cpanel/cpkeyclt --update
  Then run the AutoSSL check once more. Thanks!

  
  The License is valid, but it still shows the same error. ' 8:39:33 PM ERROR AutoSSL failed to request an SSL certificate for "domain.com" because of an error: (XID g6uejy) The cPanel Store returned an error (X::AuthenticationFailure) in response to the request "POST ssl/certificate/free": Unauthorized' I can't create Support Ticket from the WHM interface as well.

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  cPanelLauren

  • November 19, 2019 14:07

  What happens when you attempt to create a ticket from the interface in WHM?

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