AutoSSL not including 'whm' subdomain?

tribey2

• December 11, 2019 10:14

Hello, I've run AutoSSL on my server with Let's Encrypt for around a year now and it's mostly great with my 10 domains or so. Each domain automatically gets a certificate from AutoSSL for:

• The primary domain
• Any subdomain created within the CPanel account for that domain
• WWW prefixes for the primary domain and any subdomain
• Service subdomains: cpanel.* mail.* webdisk.* webmail.*

However, the service subdomain for WHM (whm.*) is not included for any domain, so every time I access whm I have to click through the 'NOT SECURE' page and get the huge red warnings. So I guess my question(s) is: (1) How can I get autoSSL to include the whm.* subdomain automatically for all domains? (2) If that's not possible, can I do this for just one domain and still get it to renew automatically through AutoSSL? (3) If that's not possible either, can I get AutoSSL to just generate a wildcard certificate for every domain so that every subdomain is covered? Any help greatly appreciated! I've searched the forums and checked the docs but can't seem to find a solution. I'm surprised whm.* doesn't just get included within the 'service subdomains' like cpanel and webdisk?!

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  tribey2

  • December 11, 2019 15:26

  I've just had an 'Oh' moment. Is this because people don't usually access WHM by going to ? Or is it because people just use the IP 192.168.2.1:2087 to access WHM? Or the hostname:

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  cPanelLauren

  • December 11, 2019 22:40

  Typically users will access WHM specifically by going to the hostname. AutoSSL will cover whm.domain.tld in the event that the user associated with that domain is a reseller.

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  tribey2

  • December 12, 2019 14:08

  Typically users will access WHM specifically by going to the hostname. AutoSSL will cover whm.domain.tld in the event that the user associated with that domain is a reseller.

  
  Thanks Lauren - that's really helpful. I guess I've just been doing it the same way and never really thought too much into it! So to clarify when you say via the hostname, you mean via

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  cPanelLauren

  • December 12, 2019 23:49

  Thanks Lauren - that's really helpful. I guess I've just been doing it the same way and never really thought too much into it! So to clarify when you say via the hostname, you mean via

  As an aside, if I just visit the hostname in my browser without the 2087 port, I get the 'SORRY! If you are the owner of this website, please contact your hosting provider' page. Is this expected behaviour? Is there a way of putting something different here?

  
  The default page is the expected behavior as the hostname shouldn't have a site or even a redirect attached to it. What you could potentially do is modify the default page at WHM>>Account Functions>>Web Template Editor

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