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Gateway Time Issue

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2 comments

  • kadrin
    You must fix this in your generator code. Chunk all images to proceed into small parts instead of all in one.
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  • cPJeremy
    Hello, ReelTackle! The suggestion by Kadrin may be beneficial and worth trying if you are able to do so. However, I am not certain how your thumbnail generator is working. What I believe is that your generator it hitting the Apache timeout limit. The Apache timeout limit by default is 300 seconds. If your timeout is taking place at 5 minutes, this is most likely why. What you should be able to do is increase the "Timeout" by going to WHM's Home "Service Configuration "Apache Configuration "Global Configuration and then saving your changes. Please let us know if this helps!
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