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SMTP-Relay

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5 comments

  • kadrin
    Try ports 465, 2525 for SMTPS
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  • SamuelM
    Hello @herza, Thank you for contacting cPanel! Were you able to test out the suggestion from kadrin? If so, did you make any progress? While you mentioned that the Exim configuration is definitely not working, it's not clear if you encountered any error messages. I would recommend that you review the Exim log on the local cPanel server ( /var/log/exim_mainlog ) as well as the Postfix log on the remote mail server ( /var/log/maillog ) to determine if there are any specific error messages logged, which would help in your troubleshooting and might point to a problem that needs to be addressed. You might also find the following tutorial helpful as guide, as it provides instructions for configuring the 3rd party Sendgrid service as a smarthost:
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  • herza
    Try ports 465, 2525 for SMTPS

    Is there anyway to change the default port from 25 to 2525 without using any SMTP-Relay? That would be a solution for me. Please advice...
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  • herza
    Hello @herza, Thank you for contacting cPanel! Were you able to test out the suggestion from kadrin? If so, did you make any progress? While you mentioned that the Exim configuration is definitely not working, it's not clear if you encountered any error messages. I would recommend that you review the Exim log on the local cPanel server ( /var/log/exim_mainlog ) as well as the Postfix log on the remote mail server ( /var/log/maillog ) to determine if there are any specific error messages logged, which would help in your troubleshooting and might point to a problem that needs to be addressed. You might also find the following tutorial helpful as guide, as it provides instructions for configuring the 3rd party Sendgrid service as a smarthost:
    Any advice?
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  • SamuelM
    Hello again @herza, The error log indicates that the server is unable to establish a connection with the mail host. This could be due to networking issues on your server or on the mail host, although there are other potential reasons for the connection to fail as well. Please feel free to submit a ticket using the link in my signature and we will be happy to investigate this in greater detail. Best regards
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