Create Account Not Working Other Domains

hostedio

• January 03, 2020 16:35

Hello, I have a problem with User Creation. . com. net .org.I can create a site for shop domain extensions.But .xyz .it doesn't allow me to create domain names for extensions like online. Can you help me with error records below ? processes I've done; check hosts check resolv check hostname check ip adress check ipv6 [2019-12-28 02:40:24 +0300] warn [whostmgr5] DNS query failure (y.nic.xyz/A): Timeout! at /usr/local/cpanel/Cpanel/DNS/Unbound.pm line 441. Kindest regards

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  cPanelLauren

  • January 06, 2020 21:43

  If you go to Tweak Settings and enable "allow remote domains" does the issue persist? (whether or not the domain is remote)

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  hostedio

  • January 07, 2020 03:35

  I already did what you said, but nothing changed

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  cPanelLauren

  • January 08, 2020 17:36

  There shouldn't be an issue with creating .xyz or .online domains and I'd suggest opening a ticket with us so we can look into the issue further.

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