Real-Time "Visitors" Metrics Update

I ordered a new website from HostPapa.com which came with a cPanel. I noticed that upon visiting the site, cPanel's "Metrics -> Visitors" list doesn't get updated promptly. I don't see the latest visits. When I contacted HostPapa, their response was, All of the SEO Statistics take some time to update the repository, i.e AwStats, Visitors and so forth. Unfortunately there is little control as to how concurrent the automatic repository update is made, but at the very least it should be by-daily, as we advise checking as such. If you still experience issues, please let us know. Is this accurate? A day's worth of delay? Visitors are the most critical piece of info for a website owners, who would put up with that craziness? I also noticed the "Raw Access Log" doesn't get updated promptly. Haven't tried "AwStats" but it probably has the same problem. What's going on here?