Is this email Legitimate ?

Nathan99

• January 06, 2020 03:20

I have taken over someone who has left and am the sole Sysadmin/ IT person at the company i work. I do not have a great deal of experience so am trying to pick things up quickly. I received this emails stating my SSL is going to expire for several domains. "DNS DCV: The DNS query to "_cpanel-dcv-test-record.DOMAIN" for the DCV challenge returned no "TXT" record that matches the value" The links in the emails do not seem to work. Now our domains are hosted by 123-REG and are all in date. Out websites are hosted by 3rd party company that we pay for. Is this email a hangover from something or do i need to be worried about it ? Any help would be greatly appreciated.

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  cPanelLauren

  • January 06, 2020 21:07

  Hi @Nathan99 This message is a notice from cPanel's AutoSSL system which attempts to automatically provision a free 90-day certificate for domains hosted on the server. If your websites are hosted by a 3rd party this wouldn't be able to be completed though.

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  Nathan99

  • January 07, 2020 07:34

  I see! Thanks for the reply.

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