Caldav error: For auth user user@domain.bcom, owner does not have the caldavcarddav feature.

Hello, I'm using WHM v84.0.19. I have this problem with caldav. My clients get this error: "401" ('Unauthorized'). Message: Authorization required. When I look into /usr/local/cpanel/logs/cpdavd_error_log I see a bunch of errors: For auth user "user@domain.bcom", owner "" does not have the caldavcarddav feature.
(See the 'b' in front of the extension of the domainname)??? And bellow this errors like:

Use of uninitialized value $ENV{"REMOTE_ADDR"} in string ne at libexec/cpdavd.pl line 794,  line 2.
Use of uninitialized value in string eq at libexec/cpdavd-dormant.pl line 119.
Use of uninitialized value in string eq at libexec/cpdavd.pl line 1084.
Use of uninitialized value in string eq at libexec/cpdavd.pl line 1087.
Use of uninitialized value in string eq at libexec/cpdavd.pl line 1090.
Use of uninitialized value in string eq at libexec/cpdavd.pl line 1084.
Use of uninitialized value in string eq at libexec/cpdavd.pl line 1087.
Use of uninitialized value in string eq at libexec/cpdavd.pl line 1090.
Use of uninitialized value in string eq at libexec/cpdavd.pl line 1084.
Use of uninitialized value in string eq at libexec/cpdavd.pl line 1087.
Use of uninitialized value in string eq at libexec/cpdavd.pl line 1090.

Any advise how to solve this?

cPanelLauren

January 15, 2020 19:01

Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

Ronald070

January 15, 2020 22:29

Hello Lauren, I have created a ticket with ticket ID: 93433909. Thanks.

-1

January 16, 2020 20:19

Hi @Ronald070 Thanks! I'm following that ticket and I'll update here with the outcome.

February 01, 2020 08:23

Hi, we solved this problem with cPanel tech support. Finally, it was a matter that the login into caldav server is case-sensitive. So make sure that it is the same as the e-mail account you created in the cPanel interface.

Caldav error: For auth user user@domain.bcom, owner does not have the caldavcarddav feature.

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