Billing website

ca2236

• February 10, 2020 11:59

Hi, I'm trying to figure out what the difference between these What is the difference between these URL's are. store.cpanel.net, buycpanel.com, and the licensing buying page when you setup a server and license it for the first time? When I try to find our invoices and list of servers we have, I do not see everything under one site.

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  cPanelLauren

  • February 10, 2020 22:43

  Can you elaborate on what you mean? I'm not sure I understand where you're seeing this?

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  ca2236

  • February 24, 2020 20:08

  Hi, Thanks for getting back to me. I'm trying to understand the difference in all of those URLs and how they relate to cPanel and ordering licenses for new/existing servers. thanks

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  ffeingol

  • February 24, 2020 20:19

  buycpanel.com is a partner/distributor. They are a totally seperate entity from cPanel. It's simply a vendor to buy cPanel licenses from. store.cpanel.net is the URL to buy licenses directly from cPanel.

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  cPanelLauren

  • February 25, 2020 00:13

  From what you're saying it sounds like you're buying some of your licenses directly from cPanel and some from buycpanel. I wouldn't have a whole lot of insight into billing issues though, you'd want to run that by customer service at cs@cpanel.net

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  ca2236

  • February 25, 2020 20:51

  OK, Thanks everyone for the clarification and the explanations. I will email the customer service to help get this sorted.

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