Copy an account from another server taking too long

howardfmcw

• February 15, 2020 18:47

Hi, i am copying one of my client's account from his old cpanel server, i have his cpanel login only. when i am using this tool its taking 6 hours and still at 30% and downloading is 105% of a backup. can you please anyone guide me better and easy solution? its been 6 hours and still 30%.

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  GOT

  • February 15, 2020 23:53

  Log into the cPanel of the existing account and use the backup tool to create and download a backup then upload it to your server and restore it.

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  howardfmcw

  • February 15, 2020 23:58

  okay and what about Pausing current transfer ongoing? i clicked on Pause but its also taking very long time, still it says Pausing . how to stop this?

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  howardfmcw

  • February 16, 2020 00:01

  its stopped finally. thanks by the way let me check with your method.

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  howardfmcw

  • February 16, 2020 00:11

  Downloading manually is also taking more than 6 hours. my internet connection is fast but still only 12GB data for 6 hours?

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  quietFinn

  • February 16, 2020 13:11

  Downloading manually is also taking more than 6 hours. my internet connection is fast but still only 12GB data for 6 hours?

  
  Your internet connection? Better download it directly to your server.

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  howardfmcw

  • February 16, 2020 21:12

  Downloading manually is also taking more than 6 hours. my internet connection is fast but still only 12GB data for 6 hours?

  
  

  Your internet connection? Better download it directly to your server.

  
  it was not working after 30%.

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  cPanelLauren

  • February 18, 2020 22:00

  It sounds like there is throttling in place on the account you're attempting to download from - this would be something they'd have to manage with the provider. The only other solution would be to make the backup smaller, which in a lot of cases entails removing things like mail.

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  howardfmcw

  • February 18, 2020 23:31

  It sounds like there is throttling in place on the account you're attempting to download from - this would be something they'd have to manage with the provider. The only other solution would be to make the backup smaller, which in a lot of cases entails removing things like mail.

  
  Thank you for answering. The problem was solved. i had to download manually and upload it. and Backing Up from directly Cpanel to my server as an remote backup worked perfectly.

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