cPanel to Plesk to cPanel fails

lutronik

• February 25, 2020 07:11

Hello, I'm having trouble returning accounts to cPanel from Plesk ... after they were migrated from cPanel to Plesk before .. cPanel -> Plesk -> cPanel fails... ========================= pXa Copying home directory...No such file or directory at /tmp/u4qq_lX0Sz/lib/Filesys/POSIX/Error.pm line 48. Filesys::POSIX::Error::throw(2) called at /tmp/u4qq_lX0Sz/lib/Filesys/POSIX.pm line 187 Filesys::POSIX::_find_inode('Cpanel::Pkgacct::Archive=HASH(0x33f8438)', 'fs/user/var/www/vhosts/agaltur.com.br/public_html/cgi-bin') called at /tmp/u4qq_lX0Sz/lib/Filesys/POSIX.pm line 228 Filesys::POSIX::lstat('Cpanel::Pkgacct::Archive=HASH(0x33f8438)', 'fs/user/var/www/vhosts/agaltur.com.br/public_html/cgi-bin') called at /tmp/u4qq_lX0Sz/lib/Filesys/POSIX/3rdParty/Wrappers.pm line 30 Filesys::POSIX::3rdParty::Wrappers::forced_alias('Cpanel::Pkgacct::Archive=HASH(0x33f8438)', 'fs/user/var/www/vhosts/agaltur.com.br/public_html/cgi-bin', 'cpmove-agaltur/homedir/public_html/cgi-bin') called at /tmp/u4qq_lX0Sz/scripts/main.pl line 3306 Script::Pkgacct::pXa::copy_homedir('Script::Pkgacct::pXa=HASH(0x2545c78)') called at /tmp/u4qq_lX0Sz/scripts/main.pl line 221 Script::Pkgacct::pXa::script() called at /tmp/u4qq_lX0Sz/scripts/main.pl line 49 ========================= When we migrate cPanel accounts to Plesk, this keeps the cPanel paths ... / public_html /// I think this is causing the problem when returning to cPanel again ... am I correct? My problem is that I have 700 accounts with the same problem!! :/ Has anyone managed to solve this? Thank You, Luiz Passarelli

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  cPanelLauren

  • February 26, 2020 14:35

  Hello, I'd suggest opening a ticket with our migrations team, this isn't necessarily something that would be easily addressed here. If you do open a ticket provide me the ticket ID and I'll note the ticket for you as well as update here with the outcome.

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  lutronik

  • February 27, 2020 07:28

  Hello, I'd suggest opening a ticket with our migrations team, this isn't necessarily something that would be easily addressed here. If you do open a ticket provide me the ticket ID and I'll note the ticket for you as well as update here with the outcome.

  
  Hello, Ticket: #93454189 Thank You

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  WireNine

  • March 18, 2020 19:20

  Hello, Ticket: #93454189 Thank You

  
  Why are you moving from Plesk to cPanel? It would be increasing your licensing costs substantially.

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  cPanelLauren

  • March 18, 2020 20:39

  Why are you moving from Plesk to cPanel? It would be increasing your licensing costs substantially.

  
  That's not necessarily true, also, we'll not be starting a debate on licensing changes here. If you have concerns/issues with that I would advise you to discuss this with your account manager.

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