Error After Update 86.0.4

ajmeireles

• February 25, 2020 06:04

Hi, everyone! On last night I made the cPanel Update to the 86.0.4 version and after then I seen some problems related with DNS Server so I want know if someone received the same error and can provide me a help me on that. First, I seen that on error_log had this log: SoftException in Application.cpp:382: UID of script "/var/www/html/index.php" is smaller than min_uid. After some lookings here on Forum I seen that is a error based on user chmod or something like this. Second, I seen that DNS Server is down after update(so I don't know if the above error is related with that). On Services Status of WHM I seen that DNS Server now have the version as "0" and when I try to restart that by WHM Interface I get an error saying that this is disabled then I need start it by CLI command, like: service named start, but even if I start it by CLI when I try to restart by WHM interfere the DNS Server is back to down and doesn't return to the active status. Did anyone experience anything similar to this after the update?

• 

  cPanelLauren

  • February 25, 2020 21:56

  First, I seen that on error_log had this log: SoftException in Application.cpp:382: UID of script "/var/www/html/index.php" is smaller than min_uid. After some lookings here on Forum I seen that is a error based on user chmod or something like this.

  
  This would be unrelated to issues with the DNS server.

  Second, I seen that DNS Server is down after update(so I don't know if the above error is related with that). On Services Status of WHM I seen that DNS Server now have the version as "0" and when I try to restart that by WHM Interface I get an error saying that this is disabled then I need start it by CLI command, like: service named start, but even if I start it by CLI when I try to restart by WHM interfere the DNS Server is back to down and doesn't return to the active status.

  
  Which nameserver are you running? Or rather, which were you running? Furthermore What is set in WHM>>Service Configuration>>NameServer Selection?

  0
• 

  ajmeireles

  • February 26, 2020 13:33

  This would be unrelated to issues with the DNS server. Which nameserver are you running? Or rather, which were you running? Furthermore What is set in WHM>>Service Configuration>>NameServer Selection?

  
  PowerDNS.

  0
• 

  cPanelLauren

  • February 26, 2020 19:38

  And to confirm it is selected in Nameserver selection? Since you're using pdns it's best if you attempt to restart pdns itself rather than another service. If you log into the server via SSH what is the output of the following: /scripts/restartsrv_pdns
  

  0

Please sign in to leave a comment.