Disabled Server Still Getting Failed SSL Notifications

jazee

• February 26, 2020 01:03

I've got a server that I'm not using anymore and let the Cpanel license expire but I'm still getting "cPanel service SSL certificate warnings" email notifications from the server. I don't want to delete WHM/Cpanel just in case I need to re-activate it for some reason later. So looks like the SSL cert renewal function is still live despite not having a valid license for WHM/Cpanel. How do I stop the notifications?

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  Matt.R

  • February 26, 2020 09:11

  Not sure if it's still current but I'm wondering if this thread will help you:

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  quietFinn

  • February 26, 2020 10:05

  You could try in command line: whmapi1 disable_autossl
  

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  cPanelLauren

  • February 26, 2020 15:55

  The API function might be the best way to go about it if you're sure these are originating from the old server. The API function noted by @quietFinn can also be found here: WHM API 1 Functions - disable_autossl - Developer Documentation - cPanel Documentation

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  jazee

  • February 26, 2020 19:18

  It looks like the API is disabled if there is no license file. The response I got using the command line command suggested is: status: 0 statusmsg: Cannot Read License File This appears to be a bug in that the ssl renewal still is running even though everything else is shutdown without an easy way to shut if off. Hopefully there's another solution but of course I can't even use Cpanel support with the server shutdown. I may need to just renew the license to shut it off but that seems like it should really be unecessary so maybe there'a a hack I can use like rename the file with the code that runs to renew the cert.

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  cPanelLauren

  • February 26, 2020 20:18

  You might change the email address, is it sending to the server administrator address or the cPanel account administrator?

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