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ERROR Defect: CERT_HAS_EXPIRED, but AutoSSL is not creating a new cert.

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3 comments

  • cPanelLauren
    Hello, It looks like it goes on to complete the HTTP DCV check - does this complete successfully? What is the final log output for this transaction? This doesn't show any errors related to the DNS or HTTP DCV checks.
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  • Hardcoremike
    Log for the AutoSSL run for "stratalawllc": Wednesday, February 26, 2020 12:50:37 PM GMT-0500 (cPanel (powered by Sectigo)) 12:50:37 PM AutoSSL"s configured provider is "cPanel (powered by Sectigo)". This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current [COLOR=rgb(184, 49, 47)]> "cPanel (powered by Sectigo)" is authorized to issue certificates for 8 of this user"s 8 domains. 12:50:37 PM Performing HTTP DCV (Domain Control Validation) on 8 domains " 12:50:42 PM Redirection #1 (domain.com): Ridgway Law Group, LLC | ? Ridgway Law Group, LLC | ERROR "cPanel (powered by Sectigo)" forbids DCV HTTP redirections. WARN Local HTTP DCV error (domain.com): The system failed to fetch the DCV (Domain Control Validation) file at "Ridgway Law Group, LLC | because of an error: The system failed to send an HTTP (Hypertext Transfer Protocol) "GET" request to "Ridgway Law Group, LLC | because of an error: Could not connect to 'ridgwaydomain.com:443': Connection timed out. 12:50:47 PM Redirection #1 (): Ridgway Law Group, LLC | ? Ridgway Law Group, LLC | ERROR "cPanel (powered by Sectigo)" forbids DCV HTTP redirections. [COLOR=rgb(184, 49, 47)]
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  • cPanelLauren
    The problem with the AutoSSL check is in the error: 12:50:42 PM Redirection #1 (domain.com): Ridgway Law Group, LLC | ? Ridgway Law Group, LLC | ERROR "cPanel (powered by Sectigo)" forbids DCV HTTP redirections.
    You're redirecting from the domain -> another domain and Sectigo will not follow redirects.
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