Can't log in through SSH but WHM is fine

maestroc

• February 28, 2020 20:10

A few days ago the server had a RAID issue and the data center had to rebuild the array in order to get the server back online. Once it came up everything seems to be fine except that I can no longer log in via SSH (WHM lets me log in normally). After typing in root as the username I get Keyboard-interactive authentication prompts from server: | Password: and even though I hand type in the same password used for WHM (I did not copy/paste it) it tells me that: End of keyboard-interactive prompts from server Access denied Any help or insight into either of these issues would be greatly appreciated.

• 

  kernow

  • February 29, 2020 06:48

  Use the verbose switch to get more info on the problem from the ssh command. ssh -vv user@yourdomain.com
  

  0
• 

  rackaid

  • March 02, 2020 13:28

  You may also want to try WHM's built-in terminal. That may get you to the command line so you can check the logs. Perhaps some part of the sshd config is corrupted.

  0
• 

  cPanelLauren

  • March 02, 2020 17:46

  @maestroc Are you using PuTTY or another program? A really common issue is users having "Attempt keyboard-interactive authentication" enabled

  0

Please sign in to leave a comment.