backup frozen

azazels

March 01, 2020 13:52

Hello! I'm seeing that backups do something weird I see that for example the account "olivares" does it without problem, after packaging but it takes 50 minutes to "transport" the packaged file I don't know where. The larger the file, the longer it takes, but I don't understand where it moves it from, because it copies the files directly to the server folder and packages it there.

[2020-03-01 02:02:18 +0100] pkgacct completed
[2020-03-01 02:02:19 +0100] info [backup] Successfully backed up account "olivares" to "/backup_nas/2020-02-29/accounts"
[2020-03-01 02:02:19 +0100] info [backup] Adding metadata information for olivares to backup at /backup_nas/2020-02-29
[2020-03-01 02:02:20 +0100] info [backup] Queuing daily backup copy of "olivares" for transport of "/backup_nas/2020-02-29/accounts/olivares.tar" to "2020-02-29/accounts/olivares.tar"
[2020-03-01 02:02:20 +0100] info [backup] This particular transport will be queued with keep_local = 1, based on the need to copy weekly () and/or monthly () copies as well.
[2020-03-01 02:52:49 +0100] info [backup] Queuing transport of file: /backup_nas/2020-02-29/accounts/olivares.tar
[2020-03-01 02:52:49 +0100] info [backup] no_transport = 0 .. and queueid = TQ:TaskQueue:34040
[2020-03-01 02:52:50 +0100] info [backup] leaving queue_backup_transport_item

Backup Configuration: - Backup Type -> Uncompressed - Default Backup Directory -> /backup_nas - Backup Staging Directory -> /backup_nas/tmp

Comments

7 comments

cPanelLauren

March 03, 2020 17:22
Hello, It doesn't appear to be going far: Queuing daily backup copy of "olivares" for transport of "/backup_nas/2020-02-29/accounts/olivares.tar" to "2020-02-29/accounts/olivares.tar"
Though it does seem odd still. Can you add the file at /var/cpanel/backups/config
As well as any backup_destination files that may be present in /var/cpanel/backups/
(remove any identifying information that may be present)
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azazels

March 03, 2020 17:35
Hello, It doesn't appear to be going far: Queuing daily backup copy of "olivares" for transport of "/backup_nas/2020-02-29/accounts/olivares.tar" to "2020-02-29/accounts/olivares.tar"
Though it does seem odd still. Can you add the file at /var/cpanel/backups/config
As well as any backup_destination files that may be present in /var/cpanel/backups/
(remove any identifying information that may be present)

Hello! /var/cpanel/backups/config
BACKUPACCTS: 'yes' BACKUPBWDATA: 'yes' BACKUPDAYS: 0,1,2,3,4,5,6 BACKUPDIR: /backuponline BACKUPENABLE: 'yes' BACKUPFILES: 'yes' BACKUPLOGS: 'yes' BACKUPMOUNT: 'yes' BACKUPSUSPENDEDACCTS: 'no' BACKUPTYPE: uncompressed BACKUP_DAILY_ENABLE: 'yes' BACKUP_DAILY_RETENTION: 7 BACKUP_MONTHLY_DATES: 1 BACKUP_MONTHLY_ENABLE: 'yes' BACKUP_MONTHLY_RETENTION: 1 BACKUP_WEEKLY_DAY: 0 BACKUP_WEEKLY_ENABLE: 'yes' BACKUP_WEEKLY_RETENTION: 1 CHECK_MIN_FREE_SPACE: 0 DISABLE_METADATA: 'no' ERRORTHRESHHOLD: 3 FORCE_PRUNE_DAILY: 0 FORCE_PRUNE_MONTHLY: 0 FORCE_PRUNE_WEEKLY: 0 GZIPRSYNCOPTS: --rsyncable KEEPLOCAL: 1 LINKDEST: 0 LOCALZONESONLY: 'yes' MAXIMUM_RESTORE_TIMEOUT: 21600 MAXIMUM_TIMEOUT: 7200 MIN_FREE_SPACE: 5 MIN_FREE_SPACE_UNIT: percent MYSQLBACKUP: accounts POSTBACKUP: 'no' PREBACKUP: -1 PSQLBACKUP: 'no' REMOTE_RESTORE_STAGING_DIR: /backuponline
thanks!
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cPanelLauren

March 05, 2020 17:33
What is BACKUPDIR: /backuponline
Associated with? Seeing the partitioning would be helpful: cat /proc/mounts
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azazels

March 05, 2020 18:21
What is BACKUPDIR: /backuponline
Associated with? Seeing the partitioning would be helpful: cat /proc/mounts

it is a folder of an external server connected by NFS
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cPanelLauren

March 06, 2020 00:41
Can you provide the output of cat /proc/mounts
as requested previously?
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azazels

March 09, 2020 14:06
Can you provide the output of cat /proc/mounts
as requested previously?

sorry, I hadn't realized ... rootfs / rootfs rw 0 0 sysfs /sys sysfs rw,nosuid,nodev,noexec,relatime 0 0 proc /proc proc rw,nosuid,nodev,noexec,relatime 0 0 devtmpfs /dev devtmpfs rw,nosuid,size=61791312k,nr_inodes=15447828,mode=755 0 0 securityfs /sys/kernel/security securityfs rw,nosuid,nodev,noexec,relatime 0 0 tmpfs /dev/shm tmpfs rw,nosuid,nodev 0 0 devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000 0 0 tmpfs /run tmpfs rw,nosuid,nodev,mode=755 0 0 tmpfs /sys/fs/cgroup tmpfs ro,nosuid,nodev,noexec,mode=755 0 0 cgroup /sys/fs/cgroup/systemd cgroup rw,nosuid,nodev,noexec,relatime,xattr,release_agent=/usr/lib/systemd/systemd-cgroups-agent,name=systemd 0 0 pstore /sys/fs/pstore pstore rw,nosuid,nodev,noexec,relatime 0 0 cgroup /sys/fs/cgroup/net_cls,net_prio cgroup rw,nosuid,nodev,noexec,relatime,net_prio,net_cls 0 0 cgroup /sys/fs/cgroup/cpu,cpuacct cgroup rw,nosuid,nodev,noexec,relatime,cpuacct,cpu 0 0 cgroup /sys/fs/cgroup/devices cgroup rw,nosuid,nodev,noexec,relatime,devices 0 0 cgroup /sys/fs/cgroup/blkio cgroup rw,nosuid,nodev,noexec,relatime,blkio 0 0 cgroup /sys/fs/cgroup/pids cgroup rw,nosuid,nodev,noexec,relatime,pids 0 0 cgroup /sys/fs/cgroup/hugetlb cgroup rw,nosuid,nodev,noexec,relatime,hugetlb 0 0 cgroup /sys/fs/cgroup/memory cgroup rw,nosuid,nodev,noexec,relatime,memory 0 0 cgroup /sys/fs/cgroup/cpuset cgroup rw,nosuid,nodev,noexec,relatime,cpuset 0 0 cgroup /sys/fs/cgroup/perf_event cgroup rw,nosuid,nodev,noexec,relatime,perf_event 0 0 cgroup /sys/fs/cgroup/freezer cgroup rw,nosuid,nodev,noexec,relatime,freezer 0 0 configfs /sys/kernel/config configfs rw,relatime 0 0 /dev/mapper/centos_srv01-root / xfs rw,relatime,attr2,inode64,usrquota 0 0 systemd-1 /proc/sys/fs/binfmt_misc autofs rw,relatime,fd=26,pgrp=1,timeout=0,minproto=5,maxproto=5,direct,pipe_ino=21786 0 0 debugfs /sys/kernel/debug debugfs rw,relatime 0 0 hugetlbfs /dev/hugepages hugetlbfs rw,relatime 0 0 mqueue /dev/mqueue mqueue rw,relatime 0 0 /dev/vda1 /boot xfs rw,relatime,attr2,inode64,noquota 0 0 /dev/mapper/centos_srv01-home /home xfs rw,relatime,attr2,inode64,usrquota 0 0 sunrpc /var/lib/nfs/rpc_pipefs rpc_pipefs rw,relatime 0 0 /dev/mapper/centos_srv01-root /var/tmp xfs rw,relatime,attr2,inode64,usrquota 0 0 backuponline.removeddomain.com:/datos/srv01 /backuponline nfs4 rw,relatime,vers=4.1,rsize=1048576,wsize=1048576,namlen=255,hard,proto=tcp,timeo=1200,retrans=2,sec=sys,clientaddr=91.134.253.147,local_lock=none,addr=195.154.156.58 0 0 tmpfs /run/user/0 tmpfs rw,nosuid,nodev,relatime,size=12360612k,mode=700 0 0 nfsd /proc/fs/nfsd nfsd rw,relatime 0 0 devtmpfs /home/virtfs/corefunc/dev devtmpfs rw,nosuid,noexec,size=61791312k,nr_inodes=15447828,mode=755 0 0 sunrpc /home/virtfs/corefunc/var/lib/nfs/rpc_pipefs rpc_pipefs ro,nosuid,relatime 0 0 devtmpfs /home/virtfs/marketsocialmedi/dev devtmpfs rw,nosuid,noexec,size=61791312k,nr_inodes=15447828,mode=755 0 0 sunrpc /home/virtfs/marketsocialmedi/var/lib/nfs/rpc_pipefs rpc_pipefs ro,nosuid,relatime 0 0
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cPanelLauren

March 12, 2020 18:58
What I was originally trying to reconcile when requesting the mounts was the naming difference of backuponline and backup_nas - one thing you should be aware of is that any operations that take place on NFS are not supported. cPanel only supports filesystems that support flock which is noted here: System Requirements | cPanel & WHM Documentation We do have some instructions on how to configure your backups when using NFS How to Run Backups on Locally-Mounted Remote Filesystems | cPanel & WHM Documentation
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