Reseller IP vs outbound

mitch2k

• April 07, 2020 05:36

Hi, when I assign a public IP to a reseller. Wil it's accounts also use that IP for outbound SMTP connections? I have a number of resellers, and I want to avoid that if 1 user sends spam, all resellers are affected in case of a RBL. Thanks

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  cPanelLauren

  • April 08, 2020 18:32

  They won't unless you've specifically set them to use it with the settings noted here: How to Configure the Exim Outgoing IP Address | cPanel & WHM Documentation

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  mitch2k

  • April 09, 2020 09:38

  Hi, so every time a reseller adds a domain, I have to manually add it to the list there? That's quite cumbersome"

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  PenguinInternet

  • April 09, 2020 10:23

  No, if you assign an IP address to a reseller, all of their accounts will be based on that IP address as a shared IP address - you don't need to set this up for each of them.

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  cPanelLauren

  • April 09, 2020 16:42

  No, if you assign an IP address to a reseller, all of their accounts will be based on that IP address as a shared IP address - you don't need to set this up for each of them.

  
  This is true for the account being assigned this IP but if you've not set up exim to reference /etc/mailips for outbound mail it will use the main shared IP for the server.

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  mitch2k

  • April 26, 2020 10:11

  Hi, If I enable this option: WHM: Main >> Service Configuration >> Exim Configuration Editor >> Standard Options >> Domains and IPs * Automatically send outgoing mail from the account's IP address instead of the main IP address. Will then all accounts use their configured (shared or dedicated) IP?

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  cPanelLauren

  • April 27, 2020 20:29

  Accounts with a dedicated IP address will send using that IP and accounts with the shared IP will use that IP

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