New installed cPanel with error "Starting with version 57"...

jalu

• April 13, 2020 17:15

Hi, I tried install Cpanel on a fresh installed IBM X3755 IBM server with proxmox with the latest version of Centos 7.7.1908 (AltArch) on a VM I got the error "Starting with version 57, cPanel & WHM supports 64-bit versions of CentOS 6+, Red Hat Enterprise Linux" 6+, and CloudLinux" 6+ only." I did have it installed before on the same server for couple of month ago but i think that was an earlier version of centos and maybe also cpanel since the server not was allive since i installed some new SSD's and a new cPanel Hopefully someone can guide me in the right direction of the installation of cPanel Is it the Centos or cPanel issue? I am not a super linux expert and i tried to google it with other solutions but without luck Thanks

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  cPanelKenneth

  • April 14, 2020 17:39

  Hi, I'm sorry you are encountering that error, and on a new system at that! If you wouldn't mind, what are the contents of /var/cpanel/sysinfo.config on the system?

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  cPanelLauren

  • April 15, 2020 15:48

  Hello, I have another thread with this as well, here: I've requested they open a ticket for that one and you may be best served by doing the same @jalu - should you choose to open a ticket please update the linked thread with the ticket ID and I'll provide updates to the issues there.

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