Reverse DNS does not match SMTP Banner - Emails goes to spam

Greeenone

• April 15, 2020 05:44

Hello ! One week ago I bought VPS with Cpanel and domaine name on OVH. I use shared IP, each website have his own account on WHM. My emails goes to spam due to SMTP issue and I don't know how to fixe it (I spended already 5 days to find a solution). Email tester show me that emails are sended from vps.xxxx.net and this address not match to rDNS (My rDNS match with my VPS IP address) I don't really have experience with VPS beceause I worked before only with simple web host & Cpanel. I tied this solution but didn't worked for me

• 

  GOT

  • April 15, 2020 14:00

  You need to ask OVH to set your rDNS to your server hostname. You cannot do this yourself.

  0
• 

  Greeenone

  • April 15, 2020 18:15

  You need to ask OVH to set your rDNS to your server hostname. You cannot do this yourself.

  
  Thanks for reply! I can change my rDNS but I can't fill it with my hostname or I'm doing something wrong

  0
• 

  GOT

  • April 15, 2020 18:47

  I don't use OVH, but I have seen some places that do not allow you to set an rDNS that does not resolve, does your hostname resolve? It should consist of three parts, as in something.domain.tld

  0
• 

  Greeenone

  • April 16, 2020 12:32

  I don't use OVH, but I have seen some places that do not allow you to set an rDNS that does not resolve, does your hostname resolve? It should consist of three parts, as in something.domain.tld

  
  I tried to change my rDNS. Ovh don't allow to change rDNS to rDNS with ovh domain. I contacted OVH and I hope they will help me

  0
• 

  cPanelLauren

  • April 16, 2020 19:06

  You're receiving that error because you need to create a hostname for your server that does not contain ovh.net. Once you have a valid hostname that resolves to your server you can request that they use it for the rDNS.

  0

Please sign in to leave a comment.