Imagick disappeared after a reboot

vpswing

• April 28, 2020 22:04

We're currently running v86.0.18 of cPanel. Before that, there was the link/message asking to reboot for the new updates to take effect. After the reboot, ImageMagick disappeared. ImageMagick installed [root@host2 centos]# rpm -qa|grep ImageMagick ImageMagick-6.9.10.68-3.el7.x86_64 ImageMagick-devel-6.9.10.68-3.el7.x86_64 Module is "loaded" via the zzzzzzz-pecl.ini file [root@host2 centos]# cat /opt/cpanel/ea-php70/root/etc/php.d/zzzzzzz-pecl.ini extension="imagick.so" [root@host2 centos]# cat /opt/cpanel/ea-php73/root/etc/php.d/zzzzzzz-pecl.ini extension="imagick.so" Checking for the module [root@host2 centos]# /opt/cpanel/ea-php70/root/bin/php -m |grep -i pdo PDO pdo_mysql pdo_sqlite [root@host2 centos]# /opt/cpanel/ea-php70/root/bin/php -m |grep -i image *same when running: [root@host2 centos]# /opt/cpanel/ea-php73/root/bin/php -m |grep -i image I also restarted httpd and viewed the web page with "phpinfo()" code - also nothing. Modules Loaded in Apache: [root@host2 centos]# httpd -M Loaded Modules: core_module (static) so_module (static) http_module (static) mpm_prefork_module (shared) cgi_module (shared) access_compat_module (shared) actions_module (shared) alias_module (shared) auth_basic_module (shared) authn_core_module (shared) authn_file_module (shared) authz_core_module (shared) authz_groupfile_module (shared) authz_host_module (shared) authz_user_module (shared) autoindex_module (shared) deflate_module (shared) dir_module (shared) expires_module (shared) filter_module (shared) headers_module (shared) include_module (shared) log_config_module (shared) logio_module (shared) mime_module (shared) negotiation_module (shared) proxy_module (shared) proxy_fcgi_module (shared) proxy_http_module (shared) proxy_wstunnel_module (shared) rewrite_module (shared) setenvif_module (shared) slotmem_shm_module (shared) socache_dbm_module (shared) socache_shmcb_module (shared) socache_redis_module (shared) status_module (shared) unique_id_module (shared) unixd_module (shared) userdir_module (shared) bwlimited_module (shared) ssl_module (shared) security2_module (shared) ruid2_module (shared) [root@host2 centos]# Modules loaded in PHP7.0 [root@host2 centos]# /opt/cpanel/ea-php70/root/bin/php -m [PHP Modules] bcmath calendar Core ctype curl date dom filter ftp gd hash imap intl json libxml mbstring mcrypt mysqli mysqlnd openssl pcntl pcre PDO pdo_mysql pdo_sqlite Phar posix readline Reflection session SimpleXML sockets SPL sqlite3 standard tokenizer wddx xml xmlreader xmlrpc xmlwriter xsl zip zlib [Zend Modules] What are we missing ?? Would appreciate any pointers or suggestions on how to troubleshoot this. The ImageMagick was working perfectly until the reboot.

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  vpswing

  • April 29, 2020 09:41

  Found a solution, although I still don't know what went wrong. Basically, I had to uninstall Imagick, remove the cache and reinstall again, i.e. /opt/cpanel/ea-php70/root/bin/pecl uninstall imagick rm -rf /opt/cpanel/ea-php70/root/usr/var/cache/php-pear/* /opt/cpanel/ea-php70/root/bin/pecl install imagick That seems to fix the issue. But why Imagick disappeared (or rather, not loaded) in the first place is still a mystery. It is loaded in the /opt/cpanel/ea-php70/root/etc/php.d/zzzzzzz-pecl.ini file. If anyone can shed a clue, I'd greatly appreciate it. Thanks!

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  cPanelLauren

  • April 29, 2020 15:01

  A reboot shouldn't do this. Was anything noted in the yum logs at /var/log/yum.log
  ?

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  kdean

  • April 29, 2020 17:05

  My guess it has something to do with the Centos 7.8 update which would likely be the reason for the reboot. They list "ImageMagick has been rebased from 6.7.8 to 6.9.10" under their Major Issues. "Red Hat have updated the ImageMagick package from 6.7.8 to 6.9.10 and some things in third party yum repos that build against it will need to be rebuilt to cater for this."

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  cPanelLauren

  • April 29, 2020 18:44

  We just had a case open for this I found it while looking for the issue. It's a UPS case meaning it's upstream and we're tracking it. It's not an issue we have any control over but the resolution is to uninstall and reinstall the module. We have the following support article

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  kdean

  • April 29, 2020 18:58

  Some if not all may need to do the uninstall / install of the imagick pecl via the shell since currently the module installer GUI is broken in regard to showing installed pecls to be able to uninstall. See:

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  cPanelLauren

  • April 29, 2020 19:02

  The instructions in the link provided gives the steps to uninstall/reinstall via the command line - furthermore, you can install via the interface, that's not ever been the issue, it's just not going to show in the interface until that issue is resolved though they function normally.

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  vpswing

  • April 30, 2020 02:11

  My guess it has something to do with the Centos 7.8 update which would likely be the reason for the reboot. They list "ImageMagick has been rebased from 6.7.8 to 6.9.10" under their Major Issues. "Red Hat have updated the ImageMagick package from 6.7.8 to 6.9.10 and some things in thir d party yum repos that build against it will need to be rebuilt to cater for this."

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