Redirect in cpanel

ioannou89

• May 04, 2020 17:21

hello, when i add a redirect (cPanel>>Domains>>Redirects) and then inserted the url in the browser i get a 404 page instead the redirection! can i get any help?? thank you sophie

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  cPanelLauren

  • May 04, 2020 22:31

  What is the output you're getting in the error logs when attempting to go to the redirected page? You can see these in cPanel at cPanel>>Metrics>>Errors

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  ioannou89

  • May 04, 2020 22:47

  just tried it.. nothing is log... it seems that it just ignores my redirection..

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  cPanelLauren

  • May 04, 2020 23:14

  I'd suggest discussing this with your hosting provider. When you create a redirect in cPanel it adds the rewrite code to your .htaccess file. If this behavior isn't creating the redirect properly it'd be due to some configuration on the server or in relation to the domain which your provider would be able to identify/assist you with.

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  ioannou89

  • May 06, 2020 00:14

  Hello, thanks for your reply.. found the issue. When u create a redirect from cpanel is was inserting it at the wrong order in htaccess... it was at the end of htaccess instead being before the index.. Thank you

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  cPanelLauren

  • May 06, 2020 15:59

  I'm not sure I understand, which index? It's pretty standard for the redirects to be added to the end of the .htaccess file

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