GDrive Backup Additional Destination Validation Error

hmaddy

• May 06, 2020 07:50

Backups to GDrive settings are correctly configured and validated successfully. But after few hours the validation disconnect automatically and show a warning message. Error: Validation for transport "ovhserver" failed: Could not create path directory "/ovhserver/": api_test failed at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Net/Google/Drive/Simple.pm line 72

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  cPanelLauren

  • May 06, 2020 19:42

  In the documentation for Google Drive Backups it notes that you need to increase the queries per second How to Configure Google Drive as a Backup Additional Destination | cPanel & WHM Documentation what is yours set to?

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  hmaddy

  • May 06, 2020 20:09

  I checked this before creating this post. its already in 1000

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  cPanelLauren

  • May 06, 2020 20:56

  The only other instance I've seen this occur is when generating credentials - there is a popup from google and if you're using a pop up blocker you won't see it.

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  hmaddy

  • May 06, 2020 21:01

  generating credentials also successfully done by login to gdrive account. This validation error happening only after few hours only. First time it will not show any error

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  cPanelLauren

  • May 07, 2020 15:19

  I'd say this should be investigated further by our analysts in that case. Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

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