cPanel (US based) server down for maintenance longer than 48 hrs?

Hi All, I am running my company website and work Emails using the services of Godaddy.com, which relies on cPanel. It has been over 48 hours that we have not been able to receive nor send any Email. - in Outlook, I get the following message on all my company mails: "Outlook cannot connect to your incoming (POP3) Email server..." (see attached image). - When trying to access CPanel webmail account (Roundcube): the page remains blank when attempting to login using the credentials. The access has been attempted using different computers, phones, and internet connections. I have contacted 3 times Godaddy and they stated all the times that the cPanel server my mail is on, in the US, has been under maintenance for 48 hours. This time frame has expired over 6 hours ago, yet the problem continues. - Is this feedback real? - What kind of maintenance can last so long? In 4 years of operations, it is the first time we encounter such issue. Thanks for your support.