Trouble with crons only root can run

jeffschips

• May 28, 2020 14:36

Hello. I'm having issues with cron jobs running as non-root users (identified as xxxxx, below) on my cpanel/WHM. For example, one particular cron command as such: * * * * * /usr/bin/ea-php72 /home/xxxx/public_html/xxxx/app/console mautic:emails:send >/dev/null 2>&1 will only run if I put that command in root's cron job. I've tried to troubleshoot to no avail and here are some of my findings: ls -lha $(which crontab) lrwxrwxrwx. 1 root root 39 May 24 2018 /usr/local/bin/crontab -> /usr/local/cpanel/bin/jail_safe_crontab cat cron.deny nobody cat cron.allow cat: cron.allow: No such file or directory cd /var/spool [root@xxxx spool]# ls anacron at cron exim logrotate lpd mail plymouth [root@xxxxx spool]# ls -la total 40 drwxr-xr-x. 10 root root 4096 May 24 2018 . drwxr-xr-x. 22 root root 4096 May 27 22:30 .. drwxr-xr-x. 2 root root 4096 Aug 8 2019 anacron drwx------. 3 root root 4096 May 27 23:14 at drwx------. 2 root root 4096 May 28 15:06 cron drwxr-xr-x. 6 mailnull mail 4096 May 28 09:06 exim drwxr-xr-x. 3 root root 4096 May 24 2018 logrotate drwxr-xr-x. 2 root root 4096 Apr 11 2018 lpd drwxr-xr-x. 2 root mail 4096 May 17 04:10 mail drwxr-xr-x. 2 root root 4096 Apr 2 11:57 plymouth [root@xxxxx spool]# cd cron [root@xxxxx cron]# ls -la total 20 drwx------. 2 root root 4096 May 28 15:06 . drwxr-xr-x. 10 root root 4096 May 24 2018 .. -rw-------. 1 root root 124 May 28 14:42 crontab -rw-------. 1 root root 1487 May 28 15:06 xxxxx -rw-------. 1 root root 1445 May 28 13:31 root it's the xxxxx user that needs to run under an xxxxx cron job, but the command line does not run as user xxxxx and neither does the command run in the cron job. Works perfectly in root's cron job so I'm guessing some file/directory permissions must be mixed up. Any help much appreciated.

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  jeffschips

  • May 28, 2020 23:26

  Update: sending errors to a log file shows that whenever the commands run, this is happening: Failed to lock /home/xxxxx/public_html/xxxxx/app/cache/prod/../run/sf.mautic-emails-send.f8887daadff97876adfa61884260c394951b7a5692 5ffc98f03399e9f5028fa.lock. Script in progress. Can force execution by using --force. Using --force in the command however does not change things.

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  cPanelLauren

  • May 29, 2020 03:12

  For that specific software, it looks like this is a known issue check this out: Script in progress - always

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