I lost access to CPanel and Webmail

PauloMartins_94

• June 08, 2020 17:06

Good night, I tried to enter WHM by entering username and password, now I lost access to cpanel and webmail, I think my ip is blocked or blacklisted, I need help with resolution as soon as possible.

• 

  ZenHostingTravis

  • June 09, 2020 05:40

  If it's your own server, you should try accessing cPanel / WHM using a different connection to whitelist your IP.

  0
• 

  PauloMartins_94

  • June 09, 2020 08:55

  If it's your own server, you should try accessing cPanel / WHM using a different connection to whitelist your IP.

  
  Good morning, I show my login data on cpanel on WHM and I can't log in, it always gives an error. Right now I'm on another network and I can access everything, at home I can't access anything, I think I'm blocked.

  0
• 

  andrew.n

  • June 09, 2020 17:49

  Have you tried unblocking yourself as mentioned before? Login to WHM and under CPHulk whitelist your current IP at home.

  0
• 

  PauloMartins_94

  • June 10, 2020 21:52

  Have you tried unblocking yourself as mentioned before? Login to WHM and under CPHulk whitelist your current IP at home.

  
  Good night, I'm not getting into my WHM.

  0
• 

  SamuelM

  • June 11, 2020 03:25

  Hello @PauloMartins_94 Please refer to the instructions on the following page for adding your IP address to the cPHulk whitelist via the command line:

  0

Please sign in to leave a comment.