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Problem with Unix Socket

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8 comments

  • cPanelLauren
    Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!
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  • palanthas
    I am getting the exact same error after the last update. It's impossible to create or delete a subdomain. I get the following error after it times out: There was a problem creating the sub-domain: (XID 4em78w) (XID drujpz) The system failed to connect a UNIX domain socket to "/var/cpanel/dnsadmin/sock" because of an error: No such file or directory at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.
    This is the error log when I tried to create a subdomain: [2020-06-25 13:57:00 +0000] warn [cpwrapd] The system had to unexpectedly restart dnsadmin because it could not connect: (XID andujd) The system failed to connect a UNIX domain socket to ?^?^?/var/cpanel/dns$ Cpanel::DnsUtils::AskDnsAdmin::_restartsrv(Cpanel::Exception::IO::SocketConnectError=HASH(0x46a5bf0)) called at /usr/local/cpanel/Cpanel/DnsUtils/AskDnsAdmin.pm line 324 Cpanel::DnsUtils::AskDnsAdmin::_force_reconnect() called at /usr/local/cpanel/Cpanel/DnsUtils/AskDnsAdmin.pm line 126 Cpanel::DnsUtils::AskDnsAdmin::askdnsadmin_sr("ZONEEXISTS", 0, "staging.mydomain.co.uk") called at /usr/local/cpanel/Cpanel/DnsUtils/AskDnsAdmin.pm line 48 Cpanel::DnsUtils::AskDnsAdmin::askdnsadmin("ZONEEXISTS", 0, "staging.mydomain.co.uk") called at /usr/local/cpanel/Cpanel/Validate/Component/Domain/IsProxySubdomainWithDnsEntry.pm line 79 Cpanel::Validate::Component::Domain::IsProxySubdomainWithDnsEntry::validate(Cpanel::Validate::Component::Domain::IsProxySubdomainWithDnsEntry=HASH(0x44e2180)) called at /usr/local/cpanel/Cpanel/Valid$ Cpanel::Validate::Validator::validate(Cpanel::Validate::DomainCreation::Sub=HASH(0x44b7450)) called at /usr/local/cpanel/Cpanel/Sub.pm line 271 Cpanel::Sub::__ANON__() called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 97 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 88 Try::Tiny::try(CODE(0x44b7648), Try::Tiny::Catch=REF(0x317cbc8)) called at /usr/local/cpanel/Cpanel/Sub.pm line 275 Cpanel::Sub::_create_local_subdomain(__CPANEL_HIDDEN__, HASH(0x31a4ad0), __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 0, ...) called at /usr/local/cpanel/Cpanel/Sub.$ Cpanel::Sub::__ANON__() called at /usr/local/cpanel/Cpanel/LinkedNode/Worker/WHM.pm line 141 Cpanel::LinkedNode::Worker::WHM::do_on_all_nodes("local_action", CODE(0x350f208), "local_undo", CODE(0x350f298), "remote_action", CODE(0x44021d8), "remote_undo", CODE(0x442c538)) called at /usr/local$ Cpanel::LinkedNode::Worker::WHM::do_on_nodes("remote_undo", CODE(0x350f418), "local_undo", CODE(0x350f298), "remote_action", CODE(0x350f3a0), "local_action", CODE(0x350f208), ...) called at /usr/loca$ Cpanel::LinkedNode::Worker::WHM::do_on_all_user_nodes("username", "myusername", "local_action", CODE(0x350f208), "local_undo", CODE(0x350f298), "remote_action", CODE(0x350f3a0), ...) called at /usr/local$
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  • cPanelLauren
    I'd suggest that you also open a ticket as I requested the last user do as well. Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!
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  • Enrique Delavau
    I got the same error, i didnt noticed until i tried to change some DNS zones. Nothing works properly, not editing DNS Zones, not creating new accounts, etc..this is very bad for business. It happens on my server that has been running for a while. But in my Google Cloud VM instance that is new its working fine.
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  • Enrique Delavau
    Here is an image after clicking Edit DNS Zone.
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  • cPanelLauren
    And did you open a ticket as requested of the prior users here @Enrique Delavau
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  • Enrique Delavau
    Lauren i coulnt, it was a critical issue i had no time. Moved the entire site to a new machine with a fresh cPanel installation, no issue.
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  • cPanelLauren
    Either way I'm glad you were able to move forward @Enrique Delavau
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