FTPS (Secure FTP) for WHM Backups?

lewis-teck

• June 21, 2020 07:13

I have just refreshed my server with a new install, and am on the backups part. I have always used FTP to send backups to my Windows VPS, which has Filezilla Server. I'm happy with that setup and it works well, however I've discovered that WHM's Backup FTP destination doesn't seem to allow FTPS connections. Filezilla server doesn't support SFTP (who named it that? got me a bit confused thinking it meant Secure FTP when it doesn't). I did some Googling and there any many threads that discuss this from 2014 through 2016, including two threads here for a search of "FTPS Backup", a feature request which Benny from cPanel said that it's been added to a backlog of features. That can be found here

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  cPanelLauren

  • June 24, 2020 02:55

  You could potentially use the custom transport for FTPS ( How to Create a Custom Transport Script for Backups | cPanel & WHM Documentation ) but right now we only offer FTP and SFTP natively. You are correct on the fact that the FileZilla Server only supports FTP and FTPS. The client supports SFTP, FTP and FTPS - I'm not sure why it doesn't support SFTP. The Feature request you note has not been completed, if you follow it you will get notified if it's completed in the future

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  angelleye

  • June 30, 2020 08:47

  @cPanelLauren I am using a Synology NAS with FTP server built in that supports SFTP, and when I connect to that using FileZilla client with SFTP configured, everything works perfectly. However, from WHM Backup, the same user account creates a validation file just fine, but cannot delete it. Any ideas why that would be? It says cannot delete because of permissions, but again, the same credentials work just fine when connecting from other clients. Any information on this would be greatly appreciated. Thanks!

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  cPanelLauren

  • June 30, 2020 17:45

  You might try FTP from the CLI. This is a different issue than what the OP is concerned about as well but I'll humor it here. Using the same user you indicate for the backups to your Synology NAS use the instructions here to FTP from your CLI on the server: How to use the Linux ftp command to up- and download files on the shell

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  DaveH

  • February 24, 2021 20:27

  @cPanelLauren I am using a Synology NAS with FTP server built in that supports SFTP, and when I connect to that using FileZilla client with SFTP configured, everything works perfectly. However, from WHM Backup, the same user account creates a validation file just fine, but cannot delete it. Any ideas why that would be? It says cannot delete because of permissions, but again, the same credentials work just fine when connecting from other clients. Any information on this would be greatly appreciated. Thanks!

  
  I'm having this exact problem and I'm curious if you ever discovered a solution. I have a new Synology NAS that I intended to use for whm backups, but am frustrated that I'm running into this problem. Thanks in advance! Dave

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  Zvonac

  • July 18, 2022 19:40

  Try generate password on synology and use that password. It worked for me.

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