Skip to main content

need help with php error

ca2236
Hi I'm getting this error on multiple cPanel servers. This is for all PHP versions near as I can tell: [Tue Jun 23 11:35:26 2020] [error] [pid 21033] mod_cgi.c(175): [client IP Masked:12815] AH01215: PHP Warning: PHP Startup: Unable to load dynamic library '/opt/cpanel/ea-php71/root/usr/lib64/php/modules/imagick.so' - libMagickWand.so.5: cannot open shared object file: No such file or directory in Unknown on line 0: /usr/local/cpanel/cgi-sys/ea-php71
I'm having a bit of trouble deciphering what it means. The imagick.so is there in the path: [root@host apache2]# ls /opt/cpanel/ea-php71/root/usr/lib64/php/modules/imagick.so /opt/cpanel/ea-php71/root/usr/lib64/php/modules/imagick.so [root@host apache2]#
Any help in getting this resolved and understanding what is going on (I'm continuing to do my own research as well, just thought I would post in addition) would be helpful. Thanks

Comments

18 comments

Date Votes
  • Edson Silva
    Hi, I fixed this error by following these steps: 1 - In the WHM panel look for software 2 - Click on Module Installers 3 - Click on Manager in PHP PECL 4 - Search for imagick and click install 5 - Done. See if it will fix it for you too.
    0
  • cPanelLauren
    It's clear you have the PECL Module installed but what is the output from the following: rpm -qa |grep -i magick
    0
  • ca2236
    thanks for all of the suggestions, I will try these and get back to you. I have a question, if we update our CentOS cPanel server via yum (manually - and not through the yellow cPanel update buttons). Can this cause this kind of breakage or any kind of breakage? Should we only update cPanel through the yellow update buttons?
    0
  • ca2236
    Hi @cPanelLauren Here is the output of your command. rpm -qa |grep -i magick
    root@hostname ~]# rpm -qa | grep -i magick ImageMagick-devel-6.9.10.68-3.el7.x86_64 ImageMagick-perl-6.9.10.68-3.el7.x86_64 ImageMagick-6.9.10.68-3.el7.x86_64 ImageMagick-c++-6.9.10.68-3.el7.x86_64
    0
  • ca2236
    Hi @Edson Silva Thanks for the post, I tried it, I get the same results of trying to install it on the command line. But here is the tlrd; followed by the full output. tldr; checking for MagickWand.h or magick-wand.h header... configure: error: Unable to find MagickWand.h or magick-wand.h header ERROR: `/root/tmp/pear/imagick/configure --with-php-config=/opt/cpanel/ea-php74/root/usr/bin/php-config --with-imagick' failed
    Full Output: Loaded plugins: fastestmirror, tsflags, universal-hooks Loading mirror speeds from cached hostfile * EA4: 208.100.0.204 * cpanel-addons-production-feed: 208.100.0.204 * cpanel-plugins: 208.100.0.204 * base: mirror.us.oneandone.net * epel: mirror.steadfastnet.com * extras: mirror.trouble-free.net * updates: mirror.grid.uchicago.edu * webtatic: us-east.repo.webtatic.com Package ImageMagick-devel-6.9.10.68-3.el7.x86_64 already installed and latest version Nothing to do WARNING: channel "pecl.php.net" has updated its protocols, use "pecl channel-update pecl.php.net" to update downloading imagick-3.4.4.tgz ... Starting to download imagick-3.4.4.tgz (253,434 bytes) .....................................................done: 253,434 bytes 19 source files, building running: phpize Configuring for: PHP Api Version: 20190902 Zend Module Api No: 20190902 Zend Extension Api No: 320190902 Please provide the prefix of ImageMagick installation [autodetect] : building in /root/tmp/pear/pear-build-rootGPH7BK/imagick-3.4.4 running: /root/tmp/pear/imagick/configure --with-php-config=/opt/cpanel/ea-php74/root/usr/bin/php-config --with-imagick checking for grep that handles long lines and -e... /bin/grep checking for egrep... /bin/grep -E checking for a sed that does not truncate output... /bin/sed checking for pkg-config... /bin/pkg-config checking pkg-config is at least version 0.9.0... yes checking for cc... cc checking whether the C compiler works... yes checking for C compiler default output file name... a.out checking for suffix of executables... checking whether we are cross compiling... no checking for suffix of object files... o checking whether we are using the GNU C compiler... yes checking whether cc accepts -g... yes checking for cc option to accept ISO C89... none needed checking how to run the C preprocessor... cc -E checking for icc... no checking for suncc... no checking for system library directory... lib checking if compiler supports -R... no checking if compiler supports -Wl,-rpath,... yes checking build system type... x86_64-pc-linux-gnu checking host system type... x86_64-pc-linux-gnu checking target system type... x86_64-pc-linux-gnu checking for PHP prefix... /opt/cpanel/ea-php74/root/usr checking for PHP includes... -I/opt/cpanel/ea-php74/root/usr/include/php -I/opt/cpanel/ea-php74/root/usr/include/php/main -I/opt/cpanel/ea-php74/root/usr/include/php/TSRM -I/opt/cpanel/ea-php74/root/usr/include/php/Zend -I/opt/cpanel/ea-php74/root/usr/include/php/ext -I/opt/cpanel/ea-php74/root/usr/include/php/ext/date/lib checking for PHP extension directory... /opt/cpanel/ea-php74/root/usr/lib64/php/modules checking for PHP installed headers prefix... /opt/cpanel/ea-php74/root/usr/include/php checking if debug is enabled... no checking if zts is enabled... no checking for gawk... gawk checking whether to enable the imagick extension... yes, shared checking for pkg-config... /bin/pkg-config checking ImageMagick MagickWand API configuration program... checking Testing /usr/local/bin/MagickWand-config... It exists found in /usr/local/bin/MagickWand-config checking if ImageMagick version is at least 6.2.4... found version 7.0.5 Q16 HDRI checking for MagickWand.h or magick-wand.h header... configure: error: Unable to find MagickWand.h or magick-wand.h header ERROR: `/root/tmp/pear/imagick/configure --with-php-config=/opt/cpanel/ea-php74/root/usr/bin/php-config --with-imagick' failed
    0
  • ca2236
    when doing a locate on that missing file, here it is [root@hostname ~]# locate MagickWand.h /home/virtfs/username/usr/include/ImageMagick-6/wand/MagickWand.h /home/virtfs/username/usr/local/bin/MagickWand.h /home/virtfs/username/usr/local/cpanel/3rdparty/include/MagickWand.h /home/virtfs/username/usr/src/ImageMagick-7.0.5-7/www/api/MagickWand/struct__MagickWand.html /usr/include/ImageMagick-6/wand/MagickWand.h /usr/local/bin/MagickWand.h /usr/local/cpanel/3rdparty/include/MagickWand.h /usr/src/ImageMagick-7.0.5-7/www/api/MagickWand/struct__MagickWand.html
    [root@hostname ~]# locate magick-wand.h /home/virtfs/username/usr/include/ImageMagick-6/wand/magick-wand.h /home/virtfs/username/usr/src/ImageMagick-7.0.5-7/www/magick-wand.html /home/virtfs/username/usr/src/ImageMagick-7.0.5-7/www/api/magick-wand.html /usr/include/ImageMagick-6/wand/magick-wand.h /usr/src/ImageMagick-7.0.5-7/www/magick-wand.html /usr/src/ImageMagick-7.0.5-7/www/api/magick-wand.html
    0
  • ca2236
    It could be a $PATH problem [root@hostname ~]# echo $PATH /usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/cpanel/3rdparty/lib/path-bin:/sbin:/bin:/usr/sbin:/usr/bin:/opt/cpanel/composer/bin
    I don't see /usr/local/bin
    0
  • ca2236
    Upon closer inspection. It appears the soft link is pointing to is missing (as well?) // Note: the destination is white lettering with a red blinking block around the white text from /usr/local/bin [root@host bin]# ls -l MagickWand.h lrwxrwxrwx 1 root root 52 Jun 22 2017 MagickWand.h -> /usr/src/ImageMagick-7.0.5-7/MagickWand/MagickWand.h
    0
  • ca2236
    it looks like ImageMagick it is looking for is version 7 and I have 6 installed? Plus not in the path . Yum shows version 6 installed root@hostname ~]# rpm -qa | grep -i magick ImageMagick-devel-6.9.10.68-3.el7.x86_64 ImageMagick-perl-6.9.10.68-3.el7.x86_64 ImageMagick-6.9.10.68-3.el7.x86_64 ImageMagick-c++-6.9.10.68-3.el7.x86_64
    and also looks like I have version 7 installed? (from /usr/local/bin) [root@hostname bin]# ls -l total 80 lrwxrwxrwx. 1 root root 39 Jan 20 2017 crontab -> /usr/local/cpanel/bin/jail_safe_crontab -rwxr-xr-x 1 root root 40811 Apr 28 17:25 ea_convert_php_ini -rwxr-xr-x 1 root root 3074 Apr 28 17:25 ea_current_to_profile -rwxr-xr-x 1 root root 3636 Apr 28 17:25 ea_install_profile lrwxrwxrwx 1 root root 37 Jun 22 22:13 ea-php54 -> /opt/cpanel/ea-php54/root/usr/bin/php lrwxrwxrwx 1 root root 37 Jun 22 22:13 ea-php55 -> /opt/cpanel/ea-php55/root/usr/bin/php lrwxrwxrwx 1 root root 37 Jun 22 22:13 ea-php56 -> /opt/cpanel/ea-php56/root/usr/bin/php lrwxrwxrwx 1 root root 37 Jun 22 22:13 ea-php70 -> /opt/cpanel/ea-php70/root/usr/bin/php lrwxrwxrwx 1 root root 37 Jun 22 22:13 ea-php71 -> /opt/cpanel/ea-php71/root/usr/bin/php lrwxrwxrwx 1 root root 37 Jun 22 22:12 ea-php72 -> /opt/cpanel/ea-php72/root/usr/bin/php lrwxrwxrwx 1 root root 37 Jun 22 22:13 ea-php73 -> /opt/cpanel/ea-php73/root/usr/bin/php lrwxrwxrwx 1 root root 37 Jun 22 22:13 ea-php74 -> /opt/cpanel/ea-php74/root/usr/bin/php -rwxr-xr-x 1 root root 6888 Apr 28 17:25 ea_sync_user_phpini_settings -r-xr-xr-x 1 root root 4194 Jun 11 2019 instmodsh -r-xr-xr-x 1 root root 7098 Jun 11 2019 json_xs -rwxr-xr-x 1 root root 937 Apr 27 10:13 lsphp lrwxrwxrwx 1 root root 57 Jun 22 2017 MagickWand-config -> /usr/src/ImageMagick-7.0.5-7/MagickWand/MagickWand-config lrwxrwxrwx 1 root root 52 Jun 22 2017 MagickWand.h -> /usr/src/ImageMagick-7.0.5-7/MagickWand/MagickWand.h lrwxrwxrwx. 1 root root 38 Jan 20 2017 passwd -> /usr/local/cpanel/bin/jail_safe_passwd lrwxrwxrwx 1 root root 38 Apr 23 2019 pear -> /opt/cpanel/ea-php55/root/usr/bin/pear -rwxr-xr-x 1 root root 933 Apr 27 10:13 php ========================================================================================================================================= Trying to locate the missing MagickWand.h file (that is a red blinking block with white text -- see previous posts) MagickWand.h -> /usr/src/ImageMagick-7.0.5-7/MagickWand/MagickWand.h [root@hostname bin]# cd /usr/src/ImageMagick-7.0.5-7/MagickWand/ [root@hostname MagickWand]# pwd /usr/src/ImageMagick-7.0.5-7/MagickWand [root@hostname MagickWand]# ls -l MagickWand.h ls: cannot access MagickWand.h: No such file or directory
    do I have conflicting version installed?
    0
  • andrew.n
    so how did you install ImageMagick in the first place? As far as I know imagick is only from PHP 7.2 and up.
    0
  • ca2236
    Honestly, I'm not sure at this point, I'm assuming yum installed version 6. But it appears source was 7? but that is a guess based on what I'm seeing
    0
  • andrew.n
    okay so you used yum. Can you try to remove what you installed via yum? then install it again as @Edson Silva mentioned.
    0
  • cPanelLauren
    Actually it looks like you're right - that symlink shouldn't be there by default either - you're smlinked to a different version of MagickWand entirely: [root@server bin]# stat /bin/MagickWand-config File: "/bin/MagickWand-config" Size: 1277 Blocks: 8 IO Block: 4096 regular file Device: fd01h/64769d Inode: 932957 Links: 1 Access: (0755/-rwxr-xr-x) Uid: ( 0/ root) Gid: ( 0/ root) Access: 2020-05-01 10:52:42.482175298 -0500 Modify: 2020-03-31 21:51:19.000000000 -0500 Change: 2020-04-28 05:20:00.191621776 -0500 Birth: -
    [root@server bin]# locate MagickWand /usr/bin/MagickWand-config /usr/include/ImageMagick-6/wand/MagickWand.h /usr/lib64/libGraphicsMagickWand-Q16.so.2 /usr/lib64/libGraphicsMagickWand-Q16.so.2.9.3 /usr/lib64/libMagickWand-6.Q16.so /usr/lib64/libMagickWand-6.Q16.so.6 /usr/lib64/libMagickWand-6.Q16.so.6.0.0 /usr/lib64/pkgconfig/MagickWand-6.Q16.pc /usr/lib64/pkgconfig/MagickWand.pc /usr/share/man/man1/MagickWand-config.1.gz
    Now altphp does have a different version I believe: /opt/alt/alt-ImageMagick/usr/lib64/libMagickWand-7.Q16HDRI.so.7 /opt/alt/alt-ImageMagick/usr/lib64/libMagickWand-7.Q16HDRI.so.7.0.0
    0
  • ca2236
    It looks like I might have some cleanup to do on the server to remove imageMagick 7 and get things working again. On another server where that error was happening, I ran through the installation method suggested by @Edson Silva, it fixed the error with libmagicwand but now getting this error (again) error: PHP Warning: Module 'imagick' already loaded in Unknown on line 0
    I ran across this cPanel forum. Is this still an issue?
    and nothing for this bash-4.2# locate php.ini | xargs -I % grep -Hi "imagick.so" %
    0
  • ca2236
    Ok, I commented out the extension loading in the following. /opt/cpanel/ea-php54/root/etc/php.d/imagick.ini:extension=imagick.so /opt/cpanel/ea-php55/root/etc/php.d/imagick.ini:extension=imagick.so /opt/cpanel/ea-php56/root/etc/php.d/imagick.ini:extension=imagick.so /opt/cpanel/ea-php70/root/etc/php.d/imagick.ini:extension=imagick.so /opt/cpanel/ea-php71/root/etc/php.d/imagick.ini:extension=imagick.so /opt/cpanel/ea-php72/root/etc/php.d/imagick.ini:extension=imagick.so /opt/cpanel/ea-php73/root/etc/php.d/imagick.ini:extension=imagick.so then I tested to see if the module was still loaded, and it seems to be. It must be getting loaded from somewhere else as well?
    0
  • Edson Silva
    Apparently your problem is a little more complicated than mine. But, still talking about what happened to me, it doesn't make any sense, but when I installed it I specified PHP7.3. The strange thing is that in other versions, the error continues and I had to install it in each one, even though it is the same truth as imagik. :s
    0
  • ca2236
    I think I got this figured out finally. (I apologize for the running posts) for the imagemagick 7/6 conflict I ran make uninstall/make clean/make distclean in the version 7 source directory. After that I was able to get the pecl modules installed per the instructions that @Edson Silva said. It seemed to work without having to re-install 6 from yum repos. It found everything fine. I still had to comment out imagick.so in the imagick.ini files as well as one php.ini .. then the already loaded errors went away. I need to find where it is getting loaded from then :)
    0
  • philsward
    I've run into a similar situation myself: [05-Nov-2020 04:46:47 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'imagick.so' (tried: /opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so (libMagickWand-6.Q16.so.2: cannot open shared object file: No such file or directory), /opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so.so (/opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
    As opposed to locate imagick.ini | xargs -I % grep -Hi "imagick.so" %
    I ran locate *.ini | xargs -I % grep -Hi "imagick.so" %
    This gave me: /opt/cpanel/ea-php72/root/etc/php.d/20-imagick.ini:extension=imagick.so /opt/cpanel/ea-php72/root/etc/php.d/zzzzzzz-pecl.ini:extension="imagick.so" /opt/cpanel/ea-php73/root/etc/php.d/20-imagick.ini:extension=imagick.so /opt/cpanel/ea-php73/root/etc/php.d/zzzzzzz-pecl.ini:extension="imagick.so" Since I'm also using redis, I am getting the "already loaded" warning with it as well. /opt/cpanel/ea-php72/root/etc/php.d/10-redis.ini:extension=redis.so /opt/cpanel/ea-php72/root/etc/php.d/zzzzzzz-pecl.ini:extension="redis.so" /opt/cpanel/ea-php73/root/etc/php.d/10-redis.ini:extension=redis.so /opt/cpanel/ea-php73/root/etc/php.d/zzzzzzz-pecl.ini:extension="redis.so" Both are in PECL for 72 and 73 So, yes. They are both loading twice, one from the php.d 10 & 20 .ini and the other from the pecl.ini The PECL one makes sense because they're physically loaded in PECL, but I haven't figured out why they are already loaded as part of the PHP install for 72 and 73. I have PHP74 installed, but no PECLs. Update: Just installed imagick PECL for PHP74 and it stuck it inside zzzzzzz-pecl.ini but did NOT create 20-imagick.ini I am going to rename the 72 and 73 10-redis.ini and 20-imagemagick.ini for now so they aren't loading any more and see if I run into problems. I think it's fine to let PECL deal with these moving foward. For me, this was a CentOS6 - CentOS7 migration through Oct 2020, so maybe something got left over during the mig. Update 2: I'm still getting errors for magickwand.so on php73 but the "redis is already loaded" error has gone away finally. It might have something to do with LiquidWeb's version of ImageMagick that was installed by default during the migration. They have their own older (6.9) version which was causing other problems. I ended up removing it and installing the more up-to-date version (6.10) and it got rid of of the lw-imagemagick erros. Digging into the error a bit more, it appears that magickwand.so is a thing, but kind of a defunct thing. I couldn't (quickly) find any recent updates to it, so I ended up just renaming 20-magickwand.ini in /opt/cpanel/ea-php73/root/etc/php.d] Be sure to restart apache (or fpm) after you rename or delete these ini files.
    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post