Exim status is pending, Due to Email outgoing is not working, Incoming is working somehow.

sjain

• June 23, 2020 04:02

On My WHM, outgoing emails are not working. I have chnaged the Google's nameserver. Added below nameservers in the /etc/resolv.conf file nameserver 8.8.8.8 nameserver 8.8.4.4 Still my problem is not resolved. One of my domain has sent bulk email though any script, I have blocked the email service there. and remove all codes from there as well I got the Following error: (Same Error is coming for the gmail and other accounts, They are working fine for the same server different cpanel emails.) LOG: MAIN cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1jnee7-0003eT-Le delivering 1jnee7-0003eT-Le LOG: MAIN Sender identification U=domain D=domain.com S=rahul.yadav@domain.com Connecting to mx.zoho.com [136.143.190.121]:25 ... failed: Connection timed out (timeout=5m) LOG: MAIN H=mx.zoho.com [136.143.190.121] Connection timed out Connecting to mx2.zoho.com [204.141.32.121]:25 ... failed: Connection timed out (timeout=5m) LOG: MAIN H=mx2.zoho.com [204.141.32.121] Connection timed out LOG: MAIN == rahul@example.io R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out

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  cPanelLauren

  • June 24, 2020 23:05

  Hello, Can you confirm that you have a valid SPF, DKIM and PTR record for the domain you're sending mail with? Some providers will not accept mail from you without all three of these in place.

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  sjain

  • June 26, 2020 07:24

  Hello, Thanks for your response. The email are working fine from last 3 month. But one of my cpanel account send bulk email from from the script, I have blocked that domain already from sending email through scripts. I have also check the spam list, But it is not shoin anywhere blacklisted. Yes, for all the domains SPF and DKIM records are setup properly. Not sure for the PTR record, But when I checking it on WHM, it is showing valid on email Delivery.

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  sjain

  • June 26, 2020 07:56

  Exum status is working now Still email are not receiving at gmail and Yahoo or zoho email from my server.

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  cPanelLauren

  • June 30, 2020 00:40

  Sometimes it takes time after an issue to get back to normal mail function. I'd advise you to continue to check the error log and take part in the services they provide to be delisted or troubleshoot email issues.

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