Unable to upgrade PHP

tony tang

• June 23, 2020 09:44

Dear brothers/ sisters, I followed the guideline provide by hostgator:

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  HG-Customer-Advocate

  • June 24, 2020 13:02

  Hi Tony, That's super odd. We would be happy to help you get this resolved. If you could please reach out to us at reputation@endurance.com and share the primary email address on your account and the best phone number to reach you, we can do a deep dive and get to the root of this issue for you. From the screen shot it looks like the button is just not rendering on your browser which is odd. Did you try another browser? Thanks! Erinn Customer Advocate at HostGator

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  cPanelLauren

  • June 24, 2020 23:13

  Hi @tony tang Please let us know if @HG-Customer-Advocate is able to get you some assistance and what the cause of the issue is when you know. Thanks!

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  tony tang

  • June 28, 2020 07:17

  Hi Tony, That's super odd. We would be happy to help you get this resolved. If you could please reach out to us at reputation@endurance.com and share the primary email address on your account and the best phone number to reach you, we can do a deep dive and get to the root of this issue for you. From the screen shot it looks like the button is just not rendering on your browser which is odd. Did you try another browser? Thanks! Erinn Customer Advocate at HostGator

  
  I have tried edge, but the problem is just the same.

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  cPanelLauren

  • June 29, 2020 23:56

  Did you also reach out to HostGator support as they requested @tony tang

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