installing joomla using a kikstart setup

chahir

• June 24, 2020 17:13

hello every body i have a trouble i am purchasing a joomla template with akeeba kickstart installation the problem is: public_html folder doesn't accept kickstar.php file and it's the only way to setting my website i did change permission, editing file using the cpanel editor but no way always the same message " The File Manager does not support extracting this type of archive." i need help thank you

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  ZenHostingTravis

  • June 25, 2020 06:50

  Hi @chahir, Perhaps you could extract the files locally and upload them via FTP instead?

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  chahir

  • June 25, 2020 11:13

  Hello Thank you for reply I did it and it's always Hiden

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  cPanelLauren

  • June 26, 2020 20:16

  What type of archive file is it? There may be alternate ways to extract it.

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  chahir

  • June 26, 2020 20:26

  Thank you for all Problem was solved It was blocked from server host because it was considered like malware

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  Handssler Lopez

  • June 26, 2020 21:22

  To avoid this type of incompatibility when generating a backup with Akeeba Backup in joomla go to the settings of Akeeba select that the backup file generated is .zip by default Akeeba generates the copies in .tar.gz with this you should be able to restore the backup correctly. I hope I have helped!

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