Webdisk - directories not showing up - Mac OSX

thec0wboy

• July 07, 2020 16:19

Hello everyone, I've created users, and followed the guide in cpanel. After downloading the configuration file, I'm able to connect on my High Sierra Mac. A directory shows up in finder, but there's no sub folders available. I setup a second account, and created a specific directory location - but the same thing happens. All I'm trying to do is setup a local FTP folder so our automation program can easily see PDF files we are saving into one of the ftp locations. It seemed like webdisk was going to the best root, but I'm hitting brick wall after brick wall. Any help would be greatly appreciated!

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  cPanelLauren

  • July 08, 2020 17:16

  Hi @thec0wboy Are you setting the document root for the user you're creating, in the Directory Path box? By default this is set to your user's custom path /public_html/username
  which would not by default have any folders within it. To be sure I configured there with the public_html
  as the path on my MacBook and had no issues seeing folders.

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  thec0wboy

  • July 08, 2020 21:50

  Thanks for the reply. I sure have. Here's the directory location. /public_html/orders/manual_orders/completed_orders I also tried using this directory as well as I wasn't sure if the server name needed to be infront. Neither works. /server1/public_html/orders/manual_orders/completed_orders When I run the configurator, it does create the shared folder but when I open it there is nothing there at all?

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  cPanelLauren

  • July 14, 2020 15:32

  And you can confirm that within the completed orders directory there *IS* data? If so I'd suggest contacting your hosting provider as they may have some kind of customization in place and I was unable to replicate this behavior.

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