Issue with Email Deliverability

raied

• July 07, 2020 17:58

Hello. I have a Dedicated server and everything is working fine, but the problem is the newsletter emails goes to spam folder.. after checking google and the forum i figure out there is an issue with Email Deliverability, and this is the issue I create A record as the system asked me but nothing changed, the first error still shows up and i tried to ask for support but the server company did not help me because the server is not manged.. Please advice, what should i do to fix this

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  andrew.n

  • July 08, 2020 06:12

  Do you have proper SPF, DKIM, RDNS setup on the domains and IP address? You can check this by logging in to cPanel and choose Email Deliverability option. Alternatively you can choose from cPanel certified sys admin here if you need professional help.

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  cPanelLauren

  • July 08, 2020 17:27

  Ensure you're creating the A record where DNS for the domain is managed, changes made on the server will not be recognized if the DNS is not hosted locally. Feel free to attach the error you're seeing to the thread as well for further information.

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