Hello i have always used plesk in the past but i face a problem with cpanel

mxm54908

• July 15, 2020 14:23

when i tried to transfert with the transfert tools a lots of site is failling because the name are either too long or do not meet the username criteria i search over the web and not able to transfert the account because it do not find them on the source server since the name is cut by cpanel like couvreur-longueuil.ca on the source server with plesk the username is couvreur-longueuil but on the cpanel one it do not allow me more than that couvreur-longueu and when changing in the field for the good one it do not work its telling me that it do not meet the username criteria

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  mxm54908

  • July 15, 2020 19:24

  that's what happening

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  cPanelLauren

  • July 17, 2020 01:47

  cPanel has a long standing username character limit of 16 characters

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