auto ssl fails for mail.domain.com when it has a different ip

BACg

• August 04, 2020 12:20

Using Cloudflare FULL ssl and the A record for mail is NOT proxied. "Always use https" is OFF in Cloudflare. Http to https redirect is via .htaccess. The ip for the mail A record is on the origin server but different than the ip for the root domain. Auto ssl fails for the mail A record even though it succeeds for the other domains records. Ideas/suggestions? Thanks. -2020.08.04-13_10_17.jpg">67097

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  cPanelLauren

  • August 06, 2020 18:52

  Most likely this resides in the configuration within CloudFlare. The service subdomains are what's failing here If you switch autodiscover.domain.tld for example to DNS Only in Cloudflare and run autossl I'd assume that it would be able to provision the certificate. They discuss this here:

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  BACg

  • August 08, 2020 22:48

  Unlike LE, cPanel verifies all records with no problem. So the simple fix was to switch the default Auto SSL provider from Let's Encrypt to cPanel.

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