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Mail failure - no recipient addresses

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5 comments

  • cPanelLauren
    The "E1k3CDb-0004Mh-NU" changes random letters and numbers each time.

    Yes this is because each mail transaction has a different Message ID
    Every day I get multiple emails (around 4 - 6) from Mailer-Daemon@[server name here].com.

    Is it possible to provide any server logs for these transactions? Since your profile indicates you're a Website Owner I assume you do not have root access to the server, and in this case you'd need to contact your hosting provider to obtain these or assist you further.
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  • T1531
    Yes this is because each mail transaction has a different Message ID Is it possible to provide any server logs for these transactions? Since your profile indicates you're a Website Owner I assume you do not have root access to the server, and in this case you'd need to contact your hosting provider to obtain these or assist you further.

    Actually, since making this account, I have moved to managing my own server with my own cPanel account. I updated my profile. What kind of logs should I be looking for?
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  • cPanelLauren
    The exim logs at /var/log/exim_mainlog
    exigrep MessageID /var/log/exim_mainlog
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  • T1531
    The exim logs at /var/log/exim_mainlog
    exigrep MessageID /var/log/exim_mainlog

    This is from the most recent message ID: [QUOTE]2020-08-11 19:01:19 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f W
    Is that all there's supposed to be or should it be longer? Edit: I removed the first character of the message ID I used and got the full results for it: [QUOTE] 2020-08-11 19:01:19 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f W 2020-08-11 19:01:19 1k5dGh-0003Fk-Eq <= <> R=1k5dGh-0003Fi-EW U=mailnull P=loc.m 2020-08-11 19:01:19 1k5dGh-0003Fk-Eq Sender identification U=mailnull D=-syste l 2020-08-11 19:01:20 1k5dGh-0003Fk-Eq => address here] R=dkim5" 2020-08-11 19:01:20 1k5dGh-0003Fk-Eq Completed +++ 1k5dGh-0003Fi-EW has not completed +++ 2020-08-11 19:01:19 1k5dGh-0003Fi-EW 1k5dGh-0003Fi-EW no recipients found in hds
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  • cPanelLauren
    Is this all the output says or did you remove some of it? It looks like 1/2 of it is cut off? This looks l like the system is sending mail to an email address the server has on file and it can't be completed.
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