cPanel & AWS SES mail relay setup, error retry time not reached for any host for

ravi.kukadia

• August 19, 2020 13:22

Hello, I would like to use AWS SES for mail relay for all domains hosted on my WHM. I have followed guide Send emails with Amazon SES using your own CPanel/WHM server to setup. But after all configuration done i am getting below error while sending mail. 2020-08-18 14:23:13 1k80Xn-0001sd-S1 == xxxxxxx@gmail.com R=send_via_ses T=ses_smtp defer (-53): retry time not reached for any host for 'gmail.com' Can someone pls help me to resolve this issue? i am stuck with it since 2 days. Thank You, RK

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  cPanelLauren

  • August 21, 2020 14:18

  Can you send elsewhere besides Gmail? This seems to indicate that it's able to send them mail but not reach Gmail.

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  ravi.kukadia

  • August 21, 2020 14:26

  Hi Lauren, it was not able to send to any domain, was getting same error for all. I was struggling to resolve issue for 2-3 days, but issue resolved itself. Not sure what made it to resolve, may be it was from SES. Thanks for your reply.

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  goSuhdo

  • September 30, 2020 04:20

  Im with same problem with ibm cloud I can receive e-mails but can't send.. it always return: retry time not reached for any host for '***any-host***.com' Can you guyz help me?

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  cPanelLauren

  • October 01, 2020 14:02

  @ravi.kukadia I'm glad to hear the issue is now resolved for you. @goSuhdo have you discussed this with your hosting provider?

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  goSuhdo

  • October 01, 2020 14:05

  Yes, the port 25 is blocked by default, i need to use SendGrid instead a native smtp server. Thank you

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