Is there an NDN threshold that will put a hold on the account?

gfcornely

• August 20, 2020 12:02

I have a few businesses including my own that send out mass emails with invoices and notifications and keep getting their accounts put on hold. I've set everything that I found to accommodate the volume. There are admittedly a large number of bad email addresses in the lists used. Is there a NDN threshold that trips the hold? G

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  cPanelLauren

  • August 21, 2020 17:52

  I'm not sure about threshold but you absolutely will get flagged as spam or rejected if you aren't following bulk-sender guidelines for mass emails. Most major email service providers put out a list of these guidelines and they should be adhered to if you want your mail to be delivered. Google's can be found here for example: You also should be aware of the CAN-SPAM Act and Unsubscription requests.

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  gfcornely

  • August 21, 2020 17:55

  I'm not sure about threshold but you absolutely will get flagged as spam or rejected if you aren't following bulk-sender guidelines for mass emails. Most major email service providers put out a list of these guidelines and they should be adhered to if you want your mail to be delivered. Google's can be found here for example: You also should be aware of the CAN-SPAM Act and Unsubscription requests.

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  cPanelLauren

  • August 21, 2020 22:03

  It can, but that configuration would be something that you would have had to select. You can view these setting at WHM>>Server Configuration>>Tweak Settings -> Mail

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  gfcornely

  • August 21, 2020 22:52

  I think that is it. Thank you! G

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