Erorr ssl letsencrypt free

alirezam50

• September 14, 2020 09:02

Hello I installed SSL letsencrypt, it was enabled on most domains, but it is not enabled on one domain Gives the following error. please guide me I deleted it several times and reactivated it but it did not activate

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  andrew.n

  • September 14, 2020 14:57

  Can you upload the screenshot with better resolution? I can't zoom and read it.

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  alirezam50

  • September 15, 2020 07:17

  Can you upload the screenshot with better resolution? I can't zoom and read it.

  
  Error creating SSL in C Panel ***** MASTER DCV: 400 urn:ietf:params:acme:error:dns (There was a problem with a DNS query) (DNS problem: query timed out looking up A for domain.com) 400 urn:ietf:params:acme:error:dns (There was a problem with a DNS query) (DNS problem: SERVFAIL looking up TXT for _acme-challenge.domain.com - the domain's nameservers may be malfunctioning) ***********

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  andrew.n

  • September 15, 2020 17:26

  that's the problem...your domain name is not resolving. Is it using the server's nameservers or a third party?

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  cPanelLauren

  • September 15, 2020 18:40

  This is correct, there is an issue with the nameservers associated with the domain, either that or the domain does not have a valid A Record.

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  alirezam50

  • September 19, 2020 05:43

  This is correct, there is an issue with the nameservers associated with the domain, either that or the domain does not have a valid A Record.

  
  

  that's the problem...your domain name is not resolving. Is it using the server's nameservers or a third party?

  
  I did not understand, tell me where to give a screenshot to check or if necessary, enter a code

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  andrew.n

  • September 21, 2020 16:46

  You should check the name servers of the domain name (dig domain.com NS) and make sure those nameservers are resolving (nslookup nameserver.com). Alternatively you can hire a cPanel Professional to have a look from

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