All email accounts started to show failed login error messages

albatroz

• October 26, 2020 14:42

Today suddenly all email accounts in my CPanel server started to show a failed error message, so I am starting to change the passwords of some accounts. However I can't change all the passwords! What may have happened?

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  kodeslogic

  • October 26, 2020 19:56

  Any error in /var/log/maillog
  ?

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  albatroz

  • October 26, 2020 21:08

  It seems that the CPanel account was compromised and someone deleted the accounts. Now I am trying to restore the accounts on a blank new server but we are receiving these error messages after we changed back the DNS settings dovecot: pop3-login: Aborted login (proxy dest auth failed):

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  SamA

  • October 29, 2020 05:08

  Hey @albatroz ! Are you able to clarify how the restore was performed (whether it was a cPanel backup restore or a manual collection of files and transferred). Additionally, are you also able to provide the full error shown when attempting to access these email accounts over the webmail interface? Thanks!

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