Error panel when listing accounts
Good afternoon when updating the cPanel panel to version v90.0.16 it has a white screen when listing user accounts.
After realizing this error, I ran the command: /scripts/upcp --- force
The command worked correctly, but the error still remains.
I ask for help if anyone knows how to solve this problem. from now on thank you all
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Have you checked the cPanel update logs stored at the below path? /var/cpanel/updatelogs/
Check the recently-modified file.0 -
Unfortunately after running this command there is no history. I don't know what I'm going to do, I need urgent help 0 -
Hello @Quintanilha If you have already created a support ticket with cPanel, can you provide the ticket ID here so we can update the post with a resolution? If you haven't yet created a support ticket, can you let us know the entries populated within /usr/local/cpanel/logs/error_log
anytime you try to access the "List Accounts" interface? Thanks!0 -
Muito obrigado, mas formatei o servidor para resolver este problema. 0 -
Good afternoon when updating the cPanel panel to version v90.0.16 it has a white screen when listing user accounts. After realizing this error, I ran the command: /scripts/upcp --- force The command worked correctly, but the error still remains. I ask for help if anyone knows how to solve this problem. from now on thank you all
i have same issue....0 -
@mrezam2pm - do you see anything in the /usr/local/cpanel/logs/error_log while you access WHM >> List Accounts? That is the best place to check for errors related to that interface. 0
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