Database issue

ciitbic

• November 17, 2020 14:53

I uploaded a database website on a live server, but database could not connect,. I have created user sync cpanel password with mysql, yet not connected. please I need help

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  kodeslogic

  • November 17, 2020 20:36

  Have you checked the database configuration file of your website, It should contain the correct information to connect to the database? An example of a WordPress site correct file is "wp-config.php".

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  cPanelAaronH

  • November 18, 2020 04:11

  Hello, You may want to enable debugging as well to see if this helps. In your wp-config.php file in your WordPress installation directory: define('WP_DEBUG', false);
  to be "true" like below: define('WP_DEBUG', true);
  

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  ffeingol

  • November 18, 2020 11:13

  Have you checked everything in the connection data that you are using? If you have shell access, you can use all the parameters from your connection (host, user, password, database name) in command line mysql to test it. If you are sure that the user, password and database are correct, I'd double check if it's using a host name. We just helped a customer that had a similar issue and they had a hard coded hostname (to their old server).

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