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cPanel 94 and cPanel Error Pages

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41 comments

  • cPRex Jurassic Moderator
    Hey there! I haven't noticed this on my end, but I'm happy to do some testing. Are you seeing these in the user's public_html directory?
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  • andrewmoras
    Hey there! I haven't noticed this on my end, but I'm happy to do some testing. Are you seeing these in the user's public_html directory?

    Yep, inside public_html only for every new account that gets created. The same happens if you move an account there. It's a fresh cPanel 94 on CloudLinuxOS+ 8, not an upgraded installation. I have no idea where are they coming from so I thought I'd ask. Thanks!
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  • cPRex Jurassic Moderator
    Alrighty - let me do some testing and I'll get back with you.
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  • cPRex Jurassic Moderator
    I did some homework on this and confirmed we added these files in 94 as part of case CPANEL-34417. You'll see that listed in our changelogs here: 94 Change Log | cPanel & WHM Documentation I did confirm that if you place files with the same name inside /root/cpanel3-skel/public_html it will use those instead of the ones that are generated by default. Let me know if that helps!
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  • andrewmoras
    I did some homework on this and confirmed we added these files in 94 as part of case CPANEL-34417. You'll see that listed in our changelogs here:
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  • cPRex Jurassic Moderator
    At this point there isn't a way to disable those files from being created as it's part of the account creation script. It would definitely be worth submitting a feature request for an option to toggle that behavior on the system, which you can do with the link in my signature.
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  • andrewmoras
    At this point there isn't a way to disable those files from being created as it's part of the account creation script. It would definitely be worth submitting a feature request for an option to toggle that behavior on the system, which you can do with the link in my signature.

    Thanks cPRex! I've submitted a
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  • cPRex Jurassic Moderator
    Thanks so much :D
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  • andrewmoras
    Thanks so much :D

    @cPRex : any idea what's up with my submission for this feature request? It's still under moderation for 11 days? Thanks, A
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  • cPRex Jurassic Moderator
    Things were pretty dead in Houston last week, so we had some delays getting to things. This has been approved now though!
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  • andrewmoras
    Things were pretty dead in Houston last week, so we had some delays getting to things. This has been approved now though!

    So I've heard! Sorry to hear about that. Stay warm!
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  • rinkleton
    Is it possible for these to be located inside a directory so they don't clutter up the root?
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  • cPRex Jurassic Moderator
    There isn't an option to do that by default, but you could certainly adjust the settings for the individual user.
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  • vacancy
    It would be good to have an option to turn this feature off. We are tired of making statements to our customers.
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  • sajithgsm
    This is happening to me also. I also need to disable these error page creating on all new cpanels. this happened after the cPanel's 94 update.
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  • cPRex Jurassic Moderator
    @sajithgsm - currently there isn't a way to disable these, although a user earlier in this thread did open a feature request to get that behavior adjusted.
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  • PeteS
    @sajithgsm - currently there isn't a way to disable these, although a user earlier in this thread did open a feature request to get that behavior adjusted.

    I came here about the same issue. All new accounts are cluttered up with these files... I find is super frustrating that cPanel's answer is to ask us to create a feature request! How about cPanel look at this a needed bug fix? At the *very least* this should have come with an off switch. Good grief...! -Pete
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  • PeteS
    I did some homework on this and confirmed we added these files in 94 as part of case CPANEL-34417. You'll see that listed in our changelogs here:
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  • cPRex Jurassic Moderator
    Everything with a CPANEL-##### case doesn't necessarily indicate a bug that we fixed. These can be improvements, or just general development tasks. It was decided that we needed to have the error documents available in a place that cPanel users could manipulate them easily as part of the account creation - some users liked getting those, and some didn't. What we didn't include was a way to make their creation optional. But CPANEL-34417 wasn't a "fix" of anything, just the paper trail for this work by our devs.
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  • PeteS
    Everything with a CPANEL-##### case doesn't necessarily indicate a bug that we fixed. These can be improvements, or just general development tasks. It was decided that we needed to have the error documents available in a place that cPanel users could manipulate them easily as part of the account creation - some users liked getting those, and some didn't. What we didn't include was a way to make their creation optional. But CPANEL-34417 wasn't a "fix" of anything, just the paper trail for this work by our devs.

    Ok, I accept that, but from the docs it appeared to be a fix. Is cPanel really the desperate that it feels the need to add this branded content without giving us any control?! More importantly right now... let's have a work-around to disable it. (Yes, I can put my own version of of these unwanted pages in /root/cpanel3-skel/public_html, or I can delete them manually. But I'm talking a hack to the account creation script, or an override file to just stop the silliness.) Please give us this much now... I upvoted the feature request (fix). -Pete
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  • garbintecnologia
    Hello, I am facing the same thing. Any news about this being able to disable the creation of these pages? =) WHM cPanel v94.0.4 Thanks
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  • cPRex Jurassic Moderator
    @garbintecnologia - I don't have any updates to provide on this just yet.
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  • MindServer
    @garbintecnologia - I don't have any updates to provide on this just yet.

    Please, this is very important, we need solve him fast. Thank you very much. Have a nice day,.
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  • MindServer
    @garbintecnologia - I don't have any updates to provide on this just yet.

    Hi, Any new about this?. cPanel added any option for disable this files?. Thank you very much.
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  • cPRex Jurassic Moderator
    I do have news this time :D We have case CPANEL-36610 for the developers to add an option to WHM >> Tweak Settings to make these optional :D It's scheduled to be included in a future version of 96, and I'll post again as soon as I have a specific version number available.
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  • MindServer
    I do have news this time :D We have case CPANEL-36610 for the developers to add an option to WHM >> Tweak Settings to make these optional :D It's scheduled to be included in a future version of 96, and I'll post again as soon as I have a specific version number available.

    Okay, thank you very much. Have a nice day.
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  • cPRex Jurassic Moderator
    You too!
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  • benato.bruno
    Hi guys, CPANEL-36610 already available for V94?
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  • cPRex Jurassic Moderator
    @benato.bruno - not quite yet - it's still being tested.
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  • stormy
    Can we do a server-wide find and delete for this pages? I suppose it would work.
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