License expired

mmettee

• May 04, 2021 06:10

I purchased a one month license two days ago. I could not login today. When I checked my Cpanel account, I saw that it expired. I want to know why.

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  cPDavidL

  • May 04, 2021 13:47

  Greetings, @mmettee I'm sorry to hear of the issues you're encountering. We'll be glad to look into this for you, but we'll need you to open a ticket with us so we can do so. Please use the link in my signature to open a ticket with us, or email cs@cpanel.net

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  mmettee

  • May 04, 2021 14:00

  My job is ruined because of this nonsense. I want you to return my money.

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  cPRex Jurassic Moderator

  • May 05, 2021 13:41

  @mmettee - Were you able to open a ticket with our team like David mentioned? We'll need your account details in order to check the license, and the only way to do that is with a ticket through our Customer Service team.

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